Position Summary

Schedulers are administrative professionals who schedule and arrange appointments for a variety of purposes: meetings, appointments or even the production of manufactured goods. As a scheduler, your main function is to schedule appointments, project timelines, meetings or anything else required by the company or organization that employs you.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Answers phones and emails, schedules and confirms appointments, and inputs customer data into company systems.
• Organizes workflow and appointment by reading and routing correspondence, collecting customer information, and managing assignments.
• Manages department schedule by maintaining calendars for department personnel and arranging meetings, conferences, teleconferences, and travel.
• Completes requests by greeting customers, in person or on the telephone, and answering or referring inquiries.
• Maintains customer confidence and protects operations by keeping information confidential.
• Keeps equipment operational by following manufacturer instructions and established procedures.
• Secures information by completing database backups.
• Provides historical reference by utilizing filing and retrieval systems.
• Contributes to team effort by accomplishing related results as needed.
• Responsible for exhibiting professional behavior with both internal/external business associates that reflects positively on the company and is consistent with the company’s policies and practices.
• Performing other duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

• High school diploma, GED, or equivalent
• Previous administrative experience preferred.
• Scheduling
• Administrative writing skills
• Professionalism, confidentiality, and organization
• Reporting skills
• Travel logistics
• Typing
• Verbal Communication
• Microsoft Office skills

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.