Seasonal Overlook Nomad Server Job at Columbus Zoo and Aquarium
Overview
Join The Wilds team as a server and impact the guest experience by accommodating our private meals provided for lodging guests. Get to know guests and interact with them in an intimate small group setting as they visit our newly renovated Overlook Café for breakfast and dinner and enjoy good food and great views as part of their stay. Morning and evening shifts available.
Responsibilities
- To greet and provide all guests of the Wilds with prompt friendly service.
- Act as primary wait staff for dinner shift for Nomad Ridge guests.
- To execute accurate sales transactions allowing for accurate record keeping.
- Encouraging our guests to round up their sale, increasing the dollars available to support the Wilds program areas.
- Assist with dining room set up and food preparation for overnight visitors.
- Learn and follow ServSafe guidelines in order to provide a safe and sanitary food environment.
- To maintain a clean work area, including restocking, inventory and cleaning.
- Learn about the Wilds and the species here in order to accurately answer guest questions.
- Provide support to other Visitor Operations/Park Operations positions as needed.
- Strive to further the mission of the organization and support The Wilds, The Zoo, Zoombezi Bay and Safari Golf Club.
- Train and guide others as needed.
- Help in all other aspects of Food Service as needed.
- Maintain a positive and professional attitude toward guests and co-workers.
- Adhere to our Responsible Alcohol Policy.
- Maintain a high level of communication with the F&B Manager as well as the Kitchen Coordinator
Qualifications
- 16 years of age or older.
- Positive, professional attitude.
- Comfortable with math, communication and keyboarding.
- Ability to adapt easily to changing circumstances in a busy work place.
- Good decision making skills.
- Ability to operate a two-way radio.
- Ability to work a flexible work schedule, including holidays, weekends and evenings.
- Ability to provide excellent guest service and uphold the Make it G.R.E.A.T. standards.
- Develop and maintain cooperative relationships with all Wilds/Zoo team members.
- Communicate well both verbally and in writing required.
- Plan and organize work in an efficient and cost-effective manner.
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