Security Dispatcher Job at Charcuterie Artisans

Charcuterie Artisans Mapleville, RI 02839

Charcuterie Artisans is a company that makes ultra-premium charcuterie, such as salami and prosciutto, packaged in all formats from bulk wholesale to snacking and building charcuterie boards. Charcuterie Artisans has manufacturing and administrative offices in Salt Lake City, Utah and Burrillville, Rhode Island. Charcuterie Artisans strives to create a highly rewarding work culture that draws in great employees actively living our core values of Putting People First, Passion for What we Do, and Love of Food!

Job Summary: Provides security and safety for designated property and personnel; observes reports and documents normal activities, irregularities and incident activities; provides emergency response; provides access control to include processing of vehicles and personnel; Monitors and administers security devices (i.e. badging systems, CCTV, etc…)

Primary Functions

· Provides effective access control to the property entrances including vehicle entrances and personnel entrances

· Challenge’s personnel who do not have proper access

· Processes visitors, guests, and vendors

· Operates access control gates remotely

· Monitors the facility using closed circuit television

· Monitors access control system devices and conducts basic troubleshooting

· Prevents unauthorized access

· Control’s parking of the property as required

· Makes notifications per established procedures

· Maintains effective communications during normal duties and during incidents

· Checks for unsafe conditions, hazards, security violations, and unauthorized persons

· Monitors and administers security devices (i.e., badging systems, CCTV, etc.…)

· Prepares logs or reports as required for patrol route; writes or types reports or enters information in a computer using standard grammar; inspects security control logs and acts as required.

· Observes and reports incidents or suspicious activity to supervisors, company management, life/safety personnel or public safety authorities as appropriate for the circumstances and/or as required.

· Provides investigative support

· Handles confidential information

· Monitors and verifies property removal from facility

· Answering Phones; Operate IP based telephone system

· Operating radio; use multi-channel communications

· Utilize closed circuit television for situational awareness, threat management, and investigative purposes

· Operations support, routing of call information to the appropriate units for action

· Following response protocols in a timely manner in regard to incidents, alarms, notifications, calls and other activities related to its role as a Security control center.

· Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security team via telephone, automated alarm monitoring and radio systems

· Ensure all systems, both hardware and software, are functioning properly

· Process and evaluate information received from all available sources, and respond with the appropriate communication and dispatch procedures

· Perform key access control functions, and running access control reports

· Perform other related duties as required

Education

  • High School Diploma or G.E.D. required

Experience

  • Preferably two (2) years of physical security experience or.
  • Six (6) months physical security experience in a manufacturing environment or.
  • One (1) year in a law enforcement related field or.
  • One (1) year in the armed forces
  • Education can supplement experience under the following conditions:
  • College credits must be in the field of Security, Law Enforcement, Firefighting, Management, Human Relations, Information Technology, Psychology, Sociology or Business
  • College credits in related field shall be accepted as a supplement for experience using a calculation of twelve (12) credits being equal to six (6) months of experience

Competencies

  • Ability to maintain vigilance always
  • Ability to multi-task including processing of vehicles, processing personnel, and remaining observant
  • Must have strong customer service skills
  • Must be able to read and comprehend regulations, correspondence, instructions, rules, and regulations as well as fill out forms and write reports
  • Must have average computer skills
  • Should be well poised, converse in written and spoken English and can communicate intelligently
  • Must have a government-issued motor vehicle operator license or proper government issued identification
  • Preferred experience in access control software
  • Preferred experience in closed circuit television software

Working Conditions

  • With or without reasonable accommodation:
  • Frequent sitting, standing, and walking, which may be required for long periods of time to include climbing of stairs and walking up inclines and on uneven terrain.
  • Maintaining composure in dealing with authorities, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations.
  • Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.
  • Required ability to handle multiple tasks concurrently.
  • Handling and being exposed to sensitive and confidential information.
  • May be exposed to stressful situations
  • May be required to challenge unauthorized personnel
  • Maintaining composure in dealing with authorities, executives, employees, visitors and public
  • May be required to work additional hours/overtime without advance notice
  • Seeing, hearing, and speaking clearly to communicate effectively
  • Occasional lifting and/or moving up to twenty-five (25) pounds
  • Close vision, distance vision and ability to adjust focus
  • May be required to use company vehicle in the performance of duties
  • On occasion may be required to perform in stressful situations to include during emergencies
  • May be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and/or awareness of personal safety and safety of others
  • May be subject to permanent working schedule changes with three (3) days’ notice

Job Type: Full-time

Pay: $18.29 - $18.91 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Relocation assistance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Overtime

Ability to commute/relocate:

  • Mapleville, RI 02839: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Surveillance: 1 year (Preferred)
  • Customer service: 1 year (Preferred)
  • Computer skills: 1 year (Preferred)

License/Certification:

  • Driver's License (Preferred)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)
  • Overnight Shift (Preferred)

Work Location: One location




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