SECURITY OFFICER Job at Mississippi Band of Choctaw Indians dba Choctaw Resort Development Enterprise dba Pearl River Resort
Mississippi Band of Choctaw Indians dba Choctaw Resort Development Enterprise dba Pearl River Resort Choctaw, MS 39350
Pearl River Resort Associates are required, on a continual basis to…
Adhere to any and all company and departmental policies, practices and procedures.
Contribute to a safe work environment, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution.
- Perform assigned duties in accordance with the Choctaw Gaming Commission Regulations, internal controls, Standard Operating Procedures and written policies and procedures affecting the protection and safeguarding of all property assets at the Pearl River Resort.
- Generates necessary written reports regarding security-related incidents involving guests, Associates and/or the facility.
- Render basic First Aid to all guests and associates of the Pearl River Resort, as required.
- Interact, escort and observe guests and Associates, to ensure their safety and protection; identifies potential safety hazards and report same to the appropriate individual
- Acts as a Dispatcher during emergency situations, and coordinates solutions to same; informs outside agencies of any unusual or suspicious situations on property.
- Operates company vehicles as directed to do so.
- Ensures safe transportation of company moneys and gaming tokens; assists in the slot drop and table games drop to ensure assets are protected.
- Interacts with guests and Associates in a positive, professional manner.
- Ensures a maximum level of guest service and satisfaction throughout the property is achieved and maintained.
- Observe player actions and associate procedures for irregularities and exceptions.
- Participate in resolving customer disputes with department managers, as required.
- Accepts identification from all persons who appear to be under the legal age, to ensure compliance with tribal, state and federal gaming regulations.
- Interact with guests and associates in a professional manner.
- Leads by setting a positive example to all associates.
- Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports.
- Promotes a maximum level of guest service and satisfaction in the department.
- Responsible for maintaining a consistent, regular attendance record.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
AGE and GAMING:
Gaming property – Must be able to obtain and maintain a gaming license issued by the Choctaw Gaming Commission.
High School diploma or GED is required. Previous experience in casino security, law enforcement, corrections, industrial or private security is preferred. Honorable discharge from the Armed Forces will be considered - a DD214 will be required. Experience as a firefighter or volunteer firefighter may be accepted.
Must possess excellent communication and organizational skills. Must complete Incident Management System course within one (1) year of employment.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to guests and other associates of the organization.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
PHYSICAL DEMANDS:
The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. When on the casino floor or other designated areas may be subjected to tobacco smoke.
Due to the unpredictable nature of the hospitality/entertainment industry, Associates must be able to work varying-schedules to reflect the business needs of the property.
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