Security Officer/Switchboard Operator, Full-time Job at Spaulding Hospital–Boston & Cambridge(SRN,SRH,SHC)
Spaulding Hospital–Boston & Cambridge(SRN,SRH,SHC) Charlestown, MA 02129
Security Officer/Switchboard Operator, Full-time
- (3228200)
*This position is part of the security team and will work as a security officer as well as a switchboard operator based on the department's needs. The schedule is Monday-Friday 7am-3:30pm.*
Summary
Perform various duties involved in safeguarding Spaulding Rehabilitation Network property against fire, theft and illegal entry, monitor entrances and exits as directed, patrol areas within the site, check for fire and safety hazards, combat fires, and direct vehicle and pedestrian traffic during emergency periods.
Key Responsibilities of Security Officer
- Entrances and exits are monitored for unauthorized or unlawful entry.
- Hospital is patrolled, ensuring compliance with safety and fire standards.
- Security CCTV is monitored as required and security is informed of any suspicious activity.
- Alarms are responded to and investigated per department guidelines.
- Periodic inspection tours are conducted to ensure the facility has not been tampered with, continually watches for irregularities per security protocols.
- Safe keeping process is used with patient valuables when requested.
- Daily reports are developed and submitted per established guidelines.
- Emergency situations are controlled, persons removed from danger, evidence protected, and pedestrian/vehicular traffic managed safely per established guidelines.
- Violent patient restraint assistance provided to staff to maintain safety for the patient and health care team.
- Disaster control and fire drill assistance is conducted per security guidelines.
- Security office and front desk inquiries are responded to efficiently and per department guidelines.
- Hospital parking lot is monitored, and parking tickets are issued to cars parked in violation of hospital administration regulations.
- Additional department, organization, or network activities are completed per established objectives.
- PCC Organizational Values of Innovation, Collaboration, Accountability, Respect, and Excellence are upheld.
Key Responsibilities of Switchboard Operator
- Switchboard is operated and incoming and outgoing calls are responded to within established standards.
- Calls are screened and questions are directed to appropriate departments.
- Authorized personnel are paged over intercom or paging system per established guidelines.
- Emergency phone calls and alarms are responded to immediately and per established guidelines.
- Security CCTV is monitored when required and per established guidelines.
- Mail is sorted per guidelines as requested.
- Receptionist duties are assumed when needed per established guidelines.
- Pages are issued, tracked, and maintained per manufacturer and department guidelines.
- Engineering, environmental services, and security calls are dispatched as directed.
- Additional department, organization, or network activities are completed per established objectives.
- PCC Organizational Values of Innovation, Collaboration, Accountability, Respect, and Excellence are upheld.
Qualifications and Experience
Education/Degree
Required
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High School Graduate or GED required.
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Graduation from a Police Academy would waive the experience requirements.
Experience
Required
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Minimum of one year paid, full time experience in security/law enforcement or its equivalent.
Skills
(Specific learned activity gained through training (e.g. computer skills, keyboarding, presentation, CPR, ACLS, etc.)
Required
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Computer proficiency required. Microsoft office applications preferred with ability to learn new software.
Preferred
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Highly developed communications and interpersonal skills, working with diverse population.
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Work independently, be self-directed and contribute as a member of a team.
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Anticipates challenges and develops and implements strategies for addressing them.
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High level of service delivery. Demonstrate initiative with ability to prioritize work, meet deadlines and adapt to changing situations.
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Attention to detail.
SRN is committed to diversity in the workplace which begins with respect and opportunity for all. SRN takes affirmative action to ensure that equal employment opportunity is provided to all persons regardless of race, religious creed, color, national origin, sex, sexual orientation, gender identity, genetic information, age, ancestry, veteran status, disability or any other basis that would be inconsistent with any applicable ordinance or law. If you need a reasonable accommodation in coming to or participating in the interview process, please let us know.
Primary Location MA-Charlestown-SRH Spaulding Rehabilitation Hospital Boston
Work Locations SRH Spaulding Rehabilitation Hospital Boston 300 1st Avenue Charlestown 02129
Job Police and Security Officer
Organization Spaulding Hospital–Boston & Cambridge(SRN,SRH,SHC)
Schedule Full-time
Standard Hours 40
Shift Day Job
Posted Shift Description Monday-Friday 7am-3:30pm
Employee Status Regular
Recruiting Department SRH Security
Job Posting Jan 10, 2023
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