Who we are:
The Spokane Eye Clinic is a physician owned practice established in 1955. Spokane Eye Surgery Center (a part of Spokane Eye Clinic) started with 9 doctors in 1982, and now have more than 16 of the best doctors from around the country. Our providers see 110,000 patients throughout the clinic and perform nearly 12,000 surgical procedures annually. Our patient testimonials are outstanding, and our staff love our culture of teamwork and enjoy the complexity of our surgical procedures. Our sight is a crucial part of our everyday lives and being part of a team that contributes to improved eyesight is highly rewarding!

Why Should You Join Us?
Are you interested in eyes? If so, this is a perfect position to start your optical career. We have so much to offer with this full-time position. Our employees enjoy a trusting, supportive, and positive work environment. We offer excellent benefits including Medical, Dental, Vision, Paid Holiday’s, Vacation and Sick Time, 401k, Profit Sharing, LTD, Life/AD&D, and more.
We are a diverse, inclusive, empowered, people-first culture and workplace, making Spokane Eye Surgery Center a great place to work.

Position Summary: This position is responsible for scheduling patients for urgent/emergent appointments and coordinating based on practice standards and triage protocols. Ability to manage a high volume of telephone calls and related tasks is essential. This position will also handle all non-urgent Retina and Cornea referrals to internally triage them per current requirements of each area. (Retina/Cornea Rotation).

Job Responsibilities:

• Coordinates patient care by telephone and for walk-in patients appropriately by gathering information and following clinic protocols, as well as scripted assessment questions.
• Functions as an effective communication link between patients and physicians, including relaying messages and communicating responses between parties.
• Organizes and establishes priorities to perform assigned work in a timely and orderly manner.
• Demonstrates a complete understanding of EHR/EPM and completes documentation accurately and thoroughly per established protocols.
• Consistently demonstrates knowledge of medications in terms of purpose, administration, side effects and contraindications, and documents all orders according to the physician's protocol and/or order.
• Makes certain all records requiring physician phone calls are delivered to the appropriate physician.
• Schedules appointments with physician as needed and per practice protocols.
• Updates clinic protocols for patient screening as needed.
• Maintains logbook for retinal/corneal patients’ distribution as needed.
• Contacts and schedules patient urgent referral appointments per SEC policies and protocols. Reschedules appointments as needed.
• Evaluates and distributes incoming triage referrals (received via worklog in EPM) promptly to appropriate areas for review. Keeps content of sensitive, incoming faxes confidential.
• Maintains referral tracking system (in EPM) to ensure appropriate and timely follow-up.
• Contacts referring provider as to the status of their patient referral and sends correspondence once appointment is booked or declined.
• Participates in professional, skill and business-related continuing education, as required.

Wage: $18.00 to DOE

Position Requirements

• 1-2 years medical office experience required
• Medical Assistant-Registered required by State of WA (will complete after offer)

Our Commitment
Above all other principles, we affirm patients are the basis for our existence as an organization. We continuously strive to exceed the expectations and needs of each patient at every visit, or encounter. Our commitment to our patients is reflected in our employee’s attitude and respect towards others. We are committed to providing the highest quality of service and meeting our patients’ needs with the utmost care and courtesy. This commitment must be reflected in our behavior.

Spokane Eye Clinic is an equal opportunity employer that is committed to diversity and inclusion in the workplace

Job Type: Full-time

Pay: $18.00 per hour

Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.