Description

Location: This position is located at our Dublin, OH campus with hybrid flexibility.

We’re on a mission to make healthcare simpler and more effective. We fight to ensure our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors™. We’re committed to building diverse and inclusive teams, so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement.

The Senior Business Analyst is responsible for leading the elicitation of detailed requirements from the Product Owner, other SMEs, and stakeholders to define epics, features and detailed user stories that enable efficient and predictable delivery. Must demonstrate expert elicitation practices that drive out details regarding user needs and workflow to enable effective solutions that delight users. Maintains a strong relationship with Product Team and external inputs by leveraging engineering requirements, practices and methods to define solutions to ensure products enable desired value. A product evangelist at heart and user advocate with a passion to build amazing products that simplify and elevate user’s experiences.

What you’ll do

• Participates in and/or leads practices to enable clear prioritization such as Business Driven Development (Story Mapping), Three Amigos, creation of testable requirements, release and iteration planning.
• Leads elicitation sessions using variety of requirements gathering methods such as interviews, documentation analysis, surveys, user shadowing, business models with executives, managers, developers and subject matter experts.
• Defines detailed, granular and development-ready stories. Ensures stories align to stated product goals and drive product metrics.
• Extracts and articulates systems design from informal process descriptions of wants.
• Mediates across different delivery teams utilizing knowledge of business and technology, and roles and responsibilities within the organization.
• All other duties as assigned.

What you’ll bring

• Minimum of 5 years’ BA experience.
• Proficiency in Agile development techniques.
• Ability to see tasks through to completion without significant guidance.
• Demonstrable experience teaching or explaining technical results or concepts to less technical audiences.
• Excellent oral and written communication skill.
• Proven ability to prioritize and execute on projects quickly; get things done mentality.
• Protect and take care of our company and member’s data every day by committing to work within our company ethics and policies.
• Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
• Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily.

What’s in it for you

• Compensation: Competitive base pay, incentive plans and employee referral bonuses.
• Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
• Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
• Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
• Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
• Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
• Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! Check out our home: https://youtu.be/xRnbvCW_YgA

What you should know

• Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
• Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check
• Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an equal opportunity employer.
• Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.
• Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.

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Note: Compensation information published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position.