A Carter Lumber Senior Construction AR & Billing Specialist is responsible for the billing and collection of an assigned portfolio of commercial and/or special billing accounts with specific (often non-standard) invoicing requirements. The Senior Construction AR & Billing Specialist will take a lead role in department training, creating training documentation and addressing escalated or complex customer accounts.

This includes timely invoicing per customer specific requirements, collection of account balances, prompt application of AR payments and ongoing reconciliation of assigned customers’ account transactions. This may involve AIA billing (progress billing), PO based customers and/or 3rd party portal requirements along with executing conditional and non-conditional lien waivers.

• Establish, implement, and lead customer specific billing procedures for assigned customer portfolio
• Complete monthly billings in customer specified formats and maintain up-to-date account transaction reports detailing all contract activity for each assigned location/customer
• Generate manual customer construction invoices for assigned customers, including calculations for work completed to date and coordinate invoice delivery
• Troubleshoot discrepancies, missing information, and billing disputes to resolution
• Work closely with field invoicing personnel & sales leaders to ensure proper information/ documentation is captured for accurate billing
• Manage assigned customers’ cash application process; ensure timely and accurate application of all cash receipts
• Monitor and maintain Lien/Bond rights, properly execute lien waivers and coordinate filing of mechanics liens with legal team as necessary to protect receivable assets
• Demonstrate a high-level of judgement in collecting; balance the need to collect and secure with sales goals and relationships
• Research and solve complex problems related to payment application through account reconciliation while providing feedback to those processes to prevent similar errors in the future
• Develop strong working relationships with assigned customers and function as “billing process expert” to ensure timely payment of invoiced balances
• Escalate at risk receivable balances to appropriate sales & credit leaders
• Perform other duties as assigned
• In office role
• $24 - $28/hr

EXPERIENCE/EDUCATION:

• AA degree in Business, Accounting or related field or 5 years accounts receivable/billing experience in the construction industry preferred
• Understanding of construction contracts and standard project money flow
• Previous experience in Accounts Receivable and Progress Billing (preparing AIA schedules)
• Mechanics liens and negotiation of conditional and unconditional lien waivers
• Experience with 3rd party portals such as Builder Trend, Procore, Textura and Supply Pro is a plus

SKILLS:

• Demonstrated proficiency working with Microsoft Word and Excel
• Exercises good independent judgment & discretion, can make decisions and articulate reasoning
• Strong attention to detail, organizational skills, the ability to prioritize and adhere to established deadlines
• Ability to identify problems, determine when to lead resolution and when to “raise the flag” to escalate issues
• Excellent verbal and written communication

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