What You'll Get to Do:

• Install, operate, and maintain Oracle Linux Operating System (OS) software and standards. Patches are applied quarterly. Maintaining servers is ongoing.
• Install, operate, and maintain Cloud, OpenStack and OVM with an Oracle Real Application Clusters (RAC) configuration in support of an Oracle database.
• Install and configure Veritas NetBackup Client software to perform backups within a Storage Area Network (SAN).
• Install and configure the firmware, management console on the x86 servers.
• Configure OS SAN storage with LVM and multipath, managing (creating, deleting and extending volumes and files systems) including presenting them in OpenStack.
• Create detailed build/upgrade documents Create and maintain a software depot to store the software used to build and upgrade the software on the x86 servers.
• Train client's personnel on related software.
• Configure SSH for file transfers for other UNIX and Linux systems.
• Provide technical expertise with the use of the Intranet, Transmission Control.
• Identify and resolve Internet Protocol (TCP/IP), connectivity and configuration issues.
• Identify and resolve SAN issues.
• Troubleshoot Linux and Oracle OVM hardware problems and facilitate any necessary hardware repairs.
• Troubleshoot connectivity issues between different mainframe environments, Linux environments, Oracle on the virtual environment, and the Oracle on Cloud systems.
• Communicate with Task Manager and other designated client personnel by phone and email concerning details of the issue and expected resolution.
• Develop and maintain Linux scripts that actively monitor the software and hardware for potential problems and alert all concerned parties by email and pager.
• Provide systems support for migration of new releases of Oracle database and application software.
• Provide 24X7 Linux systems support to Oracle Database Administrator’s (DBA) administrators.
• Conduct performance tuning and monitoring activities such as analyzing system logs, so that the Oracle databases, Oracle databases in the Cloud, and Oracle databases on VM operate at optimum efficiency.
• Basic knowledge and ability to configure and maintain LVM and raw storage in Linux.
• Provide 24x7-pager support to resolve automation issues and failures.
• Communicate with designated client personnel by phone and email concerning the details of the issue, expected resolution, and root cause analysis.
• Have the ability to research problems, contact and escalate issues with Oracle or other third party hardware/software providers.
• Knowledge of Jenkins including groovy pipeline scripting and job creation.
• Provide technical support during a disaster recovery exercise or in the event of an actual disaster at the either the SSC or NSC.
• Train client personnel on related software.
• Install and support Tibco Managed File Transfer (MFT) software.
• Install and support Git.
• Install, configure and support secure shell (SSH).
• Install and support Computer Associates Privileged Identity Manager.
• Install new third party software as acquired by project developers.
• Cloud Automation using Bitbucket/Git, Ansible, Codiad and Jenkins
• Manage and correct security problems from audits provided by client security branch.
• Install and maintain third party auditing tools.
• Install and maintain BMC PATROL.
• Install and maintain Veritas NetBackup.
• Provide the Task Manager with a proposed schedule for any work that requires a CAPRS action.
• Ability to create and manage cron jobs in Linux.
• Train client personnel on related software.

You'll Bring These Qualifications:

• Bachelors' Degree
• Contractors may choose to be located at either facility in Durham, NC.
• Minimum of 10 years combined support experience with

• Oracle, Unix/Linux, OVM, RAC, Veritas, SAN, OpenStack, on-prem cloud experience
• Basic Linux knowledge, skills and abilities with any of the following Fedora based operating systems (RHEL, OL, CentOS).
• Programming knowledge in Python including JSON API based calls.
• Knowledge creating and troubleshooting Ansible playbooks.
• Ability to take documented manual procedures and translate them to Ansible playbooks.
• Skills with lifecycle DEVOPS deployment to meet client’s goal of continuous availability.
• Ansible automation development skills to assist Linux SysAdmins and Oracle DBAs software installation, upgrades and patching.
• Knowledge of Ansible’s Python based dynamic inventory and utilization in playbooks.
• Knowledge of Jenkins including groovy pipeline scripting and job creation.
• Knowledge of version control systems such as Git.
• Ability to create Linux scripts for the completion and automation of task level requirements.
• Basic knowledge of the Xen based virtualization technologies used in OVM.
• Basic knowledge and ability to configure and maintain LVM and raw storage in Linux.
• Ability to create and manage cron jobs in Linux.
• Experience with customer technical support and routing/escalating requests.
• Collaborate with support team members on solutions.
• Ability to qualify for Public Trust Suitability.
• The contractors are required to carry a cell phone and respond to client's calls at all times to provide 24x7-pager support to resolve automation issues and failures. Communicate with designated client personnel by phone and email concerning the details of the issue, expected resolution, and root cause analysis.
• Have the ability to research problems, contact and escalate issues with Oracle or other third party hardware/software providers.
• Provide technical support during a disaster recovery exercise or in the event of an actual disaster.
• Knowledge of a software development lifecycle that includes development, validation, integration, training and production
• Ability to develop a detailed project plan that includes schedule, scope, communication plan, risk analysis, resource estimates, milestones and back-out procedures
• Ability to produce operational documentation using industry best practices in technical writing
• Ability to gather process requirements to automate into Ansible playbooks.
• Ability to develop and implement service request workflows for automating system operation and maintenance processes
• Ability to perform written and oral communications, and oral presentations, to communicate technical topics to management and non-technical audiences, and to interface with the internal client customers on a daily basis.

What We Can Offer You:

• Remote work in most cases.
• The flexibility that allows staff to balance work and personal lives.
• Competitive benefits and tuition reimbursement.
• Paid time off, 11 paid federal holidays and 2 floating holidays.
• Quarterly teambuilding or community outreach events.

TAYS is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. TAYS makes hiring decisions based solely on qualifications, merit, and business needs at the time.