We are looking for a Senior Sales Manager with experience in hotel sales who will be responsible for managing the Sales & Events team along with establishing relationships designed to secure volume business from designated accounts. The ideal candidate will successfully meet all established individual and team sales quotas while consistently providing memorable guest experiences.

About our Company:

Tucked just between Zilker Park and Downtown Austin, Carpenter Hotel evokes an easy time in Austin full of fresh air, Texas sunshine, and days spent lazing by the water with a book. A bridge between the city and the outdoors, each part of the property nods to its native surroundings and its rich history. The lobby, restaurant Carpenters Hall, and coffee shop are built in the former Carpenters Local 1266 Union Hall, built in 1948. The hotel features a pool, large pavilion, and 93-rooms, each with a private terrace. While the original meeting hall has been reimagined as our front desk, cafe, and restaurant, and it and the hotel itself are still a place for folks to meet up—to share space and community.

The Carpenter Hotel is proud to be a part of Bunkhouse, a hospitality company that believes in inspired design, connection to place and the value of community. Bunkhouse has designed and developed a celebrated portfolio of hospitality projects including Hotel San José, Hotel Saint Cecilia, Austin Motel, Hotel Magdalena, Carpenter Hotel and Jo’s Coffee in Austin, Hotel Havana and Ocho in San Antonio, The Phoenix in San Francisco, California, Hotel San Cristóbal in Baja, Mexico and Shady Villa in Salado, Texas.

We're Looking for Someone With:

• Bachelor’s degree in business administration or hospitality management - equivalent combination of education, training and experience may substitute for education requirements
• Five (5) years or more of experience in hotel sales
• Experience in developing Sales & Marketing plans + budgets
• Strong understanding of reporting and analytics
• A proven track record of exceeding sales targets
• Strong communication and interpersonal skills
• Excellent guest relation skills, including guest incident follow up and
• Maintains the ability to multi-task and adapt to changing priorities
• Resourceful problem-solving skills, self-motivated, driven and task oriented
• Holds self and others accountable to consistently maintain high performance standards
• Strong work ethic with a high level of integrity and dedication to the values of the company
• Organized with a proven track record of setting priorities and problem solving while utilizing good judgment and effective decision-making
• Computer knowledge Microsoft Office and office skills required
• Ability to travel as needed
• Strong familiarity with hotel systems such as PMS and POS systems
• Fluency in multiple languages preferred

Bunkhouse is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.

Job Responsibilities:

• Manage the sales & events team to meet all sales, profitability and activity goals
• Achieve individual goals from designated market segments (Corporate + Consortia)
• Put together and execute Sales & Marketing Plan and expense budget
• Recommend and administer policies and procedures to enhance operations
• Work with department managers and corporate staff to develop five year and ten year business plans for the company
• Manage sales & events team to produce and attend special sales events, outbound sales efforts, and onsite property tours. Attends local networking events as representation for the brand and hotel.
• Recruit, train, supervise and evaluate department staff
• Qualifies prospective leads, creates tailored proposals and responds in a timely manner to RFPs. Identifying customer needs & opportunities to upsell property and maximize revenue.
• Produce accurate monthly sales reports, including the progress of booked business and key account performance. Maintain database of all leads and business opportunities, ensuring follow up and continued relationship growth.
• Seek out new business through market research and conduct sales calls on all accounts, providing appropriate & prompt follow up.
• Leads process to ensure client and guest satisfaction, developing relationships with new clients and existing guests driving customer loyalty and repeat business.
• Stays current on industry trends and seeks creative ways to infiltrate markets / accounts
• Adheres to all departmental policies, service procedures and standards expected
• Performs other tasks or projects as assigned

Bunkhouse pays competitive wages and offers a liberal working environment that encourages individuality and creativity. We offer a superior benefits package to employees who work 20 hours/week or more that includes:

• Highly subsidized Medical, Dental and Vision insurance
• Company paid Life Insurance and Long-Term Disability coverage
• Short Term Disability coverage
• Generous Paid Time off (Full Time)
• Free stays at Bunkhouse hotels (Full Time)
• 401k with company matching
• Employee Discounts

Bunkhouse Core Values:

• BE REAL. We treat everyone like human beings. We are respectful and authentic, we listen, and we develop meaningful relationships with guests, customers and each other. We encourage our employees to have a voice and to use it to improve the work we do.
• CREATE MAGIC. In design, service and all things, we go above and beyond to inspire. Every detail counts, and we believe that our work is a collaboration that depends on all of us bringing our creativity and passion to work with us every day.
• BE HERE NOW. In our work, creating a sense of place is important. We contribute to the fabric of our respective communities by honoring, representing and supporting the communities in which our businesses exist. We make it our goal to be experts on our cities, and we leave travelers with a sense of where they have been.
• EMBRACE ADVENTURE. We don’t always know where the road will lead, but we know that we’ll have each other along the journey. We strive to learn and grow from our experiences, to create meaningful structure along the way and, in some cases, to embrace chaos when necessary.
• LOOK TOWARDS THE FUTURE. We work with a spirit of continuous improvement in all areas. We seek to provide a path of growth for all of our employees and for Bunkhouse as a whole.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Austin, TX 78704: Reliably commute or planning to relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: One location

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