We are currently seeking service technicians for our Hampden branch. The positions include installs, repairs, and services residential and commercial propane and/or oil burner equipment and appliances while ensuring a high level of customer service.

This opportunity includes competitive and comprehensive benefits

• 401 (K) plan, with company match

• Health Insurance, including family coverage options

• Dental Insurance

• Vision Insurance

• Life Insurance

• Short Term and Long Term Disability

• Paid Time Off, including six paid holidays

• Continuing education reimbursements

• Discounts on Company products and services

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• All work to adhere to company standards and State and Federal Codes

• Provides exceptional customer service

• Performs all required tasks in a safe and professional manner

• Installs, services and trouble shoots oil, propane and natural gas equipment

• Maintains positive relationships with vendors, customers, and the public

• Serves existing accounts by investigating customers technical complaints; conducting tests; resolving problems.

• Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.

• Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.

• Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

• Documents service and installation actions by completing forms, reports, logs, and records.

• Maintains customer confidence by keeping service information confidential.

• Updates job knowledge by participating in educational opportunities; reading professional publications.

• Accomplishes operations and organization mission by completing related results as needed

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); or related experience and/or training; or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS

Must possess a State of Maine driver’s license with a clean driving record. Must be certified by the Company in each of the following areas:

(A) State of Maine Fuel Board Apprentice, Journeyman or Master Oil License

(B) State of Maine Tank Setter Propane License

(C) State of Maine Appliance Connection and Service Propane License

NOTE: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.

RH Foster is an Equal Opportunity/Affirmative Action employer. All qualified applicants are considered for all positions without regard to race, color, religion, sex, ancestry or national origin, age, sexual orientation, marital status, disability, protected veteran status or any other legally protected status.