Service Writer/Assistant Service Manager Job at Johnson City Kubota & Equipment

Johnson City Kubota & Equipment Johnson City, TN 37601

Johnson City Kubota & Equipment is looking for a Service Writer/Assistant Service Manager to join our growing business. We provide opportunities to advance both professionally and personally. We are a local business that seeks to support and serve our community with honesty and integrity.

Be part of a team that has achieved:

  • Kubota’s highest award as an Elite Dealer for 5 years in a row
  • Top 5% of dealers nationwide
  • Growth and stability in the community since 2005

Key Result Areas:

  • Achieve departmental production goals
  • Submit service warranty claims timely to receive maximum credit
  • Write and review work orders for completeness and accuracy prior to billing
  • Ensure safety policies and practices are followed
  • Submit sales and labor reports each day to Service Manager
  • Develop schedule for driver deliveries, and organize shop flow and work schedules
  • Grow customer base through strong communication and great customer service

Experience, Education, Skills & Knowledge:

  • Ability to use standard desktop applications such as Microsoft Office, etc.
  • Organize and prioritize projects
  • Demonstrate good time management skills
  • Maintain knowledge of equipment and machinery
  • Represent company with honesty and integrity

Job Type: Full-time

Schedule:

  • Monday – Friday 8am-5pm
  • Saturday 8am-2pm, as scheduled; Rotation during off season

Benefits:

  • Base pay $50-55,000 plus commission; Annual pay including commission: $60-70,000
  • 401(k) and 401k matching
  • Weekly payroll; direct deposit
  • Dental, Health, Vision and Life insurance
  • Employee discount
  • Paid time off; Holiday time off
  • Paid training and continuing education opportunities

Experience:

  • Customer Services: 1 year (Desired)
  • Service Department: 1 year (Desired)

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Vision insurance

Day range:

  • Monday to Friday
  • Weekend availability

Shift:

  • 8 hour shift
  • Day shift

Ability to commute/relocate:

  • Johnson City, TN 37601: Reliably commute or planning to relocate before starting work (Preferred)

License/Certification:

  • Driver's License (Required)

Work Location: In person




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