Service Writer Job at Curtis Lane Holdings LLC
Description:
Curtis Lane Equipment is an authorized Bobcat® dealer serving Delaware, Virginia and North Carolina with 9 full-service locations. We offer sales, rental, parts, and service of all Bobcat machines. We are looking for a self-starting team member to provide support to our Piedmont Bobcat location.
RESPONSIBILITIES:
- Generate service revenue
- Schedule and track timely repairs for rental and customer equipment
- Coordinate work schedules and maintain proper accounting of service technician productivity
- Effectively delegate tasks and responsibilities
- Give clear concise direction w/expectations
- Enforce a clean and orderly work environment in the shop and yard
- Promote and enforce company policies
- Promote teamwork between departments and throughout the organization
- Efficient and responsible use of email and management system
- Maintain an organized electronic filing system
- Proficiency with OEM information systems
- Has a good understanding of product maintenance requirements and typical repairs
- Minimum of 1 year service and maintenance experience
- Effective communication skills – both written and oral
- Good conflict resolution skills
- An understanding of business management
Curtis Lane Equipment benefits include:
- Competitive compensation
- Commission eligible
- Medical, Dental and Vision Insurance
- Short Term Disability paid for by company
- Long Term Disability and Life Insurance
- 401(k) with company match
- Paid time off
- Paid holidays
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