Description

Be a part of something powerful at America's leading energy provider!

At Exelon, our people are the heart and soul of our business. Whether it's powering lives, supporting communities or collaborating with colleagues, an Exelon employee is talented, compassionate, forward-thinking and inspired. We are a Fortune 200 company united by our values and shared vision for a cleaner and brighter future. We encourage curiosity, value diverse perspectives and we never stop looking for ways to be, work and do better. We know the future is in our hands. That's why we're looking for people like you, who have the power to make a difference.

As the nation's largest utility company, we serve more than 10 million customers through six fully regulated transmission and distribution utilities - Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). All 18,000 of us are committed to delivering safe, reliable and affordable energy to our customers, strengthening our communities, supporting a clean energy future and reducing our impact on the changing climate.

Our people are empowered to evolve and advance their careers in an open and inclusive environment. We pride ourselves on being the kind of place where people want to come, stay and grow - whether that's in the role and path they start in or in new and exciting career opportunities across our business. We know that investing in our employees' futures strengthens ours, which is why we offer competitive compensation, incentives, opportunities for career path changes, and health and retirement benefits.

PRIMARY PURPOSE OF POSITION

Perform activities relating to designing, building, testing, implementing and maintaining IT services, portfolios, products, projects and processes under the guidance of a Sr. IT Services Analyst or Manager. May assist in the coordination of tasks for subordinates. Independence level: Works under general supervision.

PRIMARY DUTIES AND ACCOUNTABILITIES

• Perform, document and assist in planning work activities relating to IT service portfolios or products in support of our business partners. Assist with IT activities required to manage service level agreements under the direction of a Sr. IT Services Analyst or Manager. (65%)
• Maintain engagement with business and IT partners. (10%)
• Assist less experienced personnel. (10%)
• Proactively build business/IT knowledge to provide solutions. (10%)
• Utilize best practices to improve products and services. Apply and verify compliance to standards as defined within the Management Model. (5%)

JOB SCOPE

• As assigned, work effectively with outsourcing partners
• Performs this service in support of (fill in business area i.e. Energy Delivery, Real Time, etc).

Qualifications

MINIMUM QUALIFICATIONS

• Bachelors degree and typically 2 to 5 years related experience in Information Technology or 6 to 9 equivalent combination of education and work experience.
• Proficient in Microsoft Excel
• Knowledge of utility business practices and processes
• Strong problem solving skills
• Excellent communications skills (written and verbal)

PREFERRED QUALIFICATIONS

Bachelors degree in Computer Science preferred. Proficiency in Microsoft PowerBI or other reporting technology a plus.

LI# - Remote