Job Title: Shipping & Receiving Clerk

Reports To: Plant / Distribution Manager

Status: Non-Exempt

GENERAL SUMMARY OF POSITION:

Primarily responsible for performing clerical and physical tasks in connection with shipping goods and receiving incoming shipments. High priority placed on Quality Control of incoming and outgoing goods. Strong attention to detail with an emphasis on data entry accuracy, freight quoting evaluation and shipping documentation. Computer work required with organizational attributes in filing, scanning and communication.

DIRECT REPORTS: None currently

CORE & ESSENTIAL FUNCTIONS:

• Contribute to the outstanding reputation of the company by always putting the customer first, treating fellow associates with respect, and conducting business with highest integrity
• Approach every task with safety as a priority, stopping any process if safety is a concern and reporting safety concerns immediately
• Verify and maintain documentation records on incoming and outgoing shipments
• Compare and identify information (counts, weights, measures) on incoming and outgoing shipments to verify against bills of lading, invoices, orders, or other documents
• Arrange pick-ups with carriers (phone, fax and/or internet)
• Confirm that daily pick-ups have been arranged and recall carriers as necessary
• Process orders for shipping
• Create, edit, confirm, and print all shipping documents such as bills of lading, packing lists, labels, picking tickets.
• Learn the different packaging requirements of Icon and its customers
• Appropriate labels and documents needed for each customer
• Post weights, shipping charges and postage
• Create international customs invoices and assemble documents for customs control
• Quality Verification of inbound and returns (RGA’s)
• Review and document if any, damages and shortages with warehouse staff
• Forward quality issues to QC department to perform quality testing
• Reject damaged items
• Notify appropriate team members and outside vendors, if necessary, to rectify quality issues, damages, or shortages
• Receive and account for damaged or defective goods received with return authorization (RGA)
• Document inbound and return qty’s (cycle count sheets) to add product into stocked inventory
• Print and scan daily pick tickets as directed
• Advise management immediately of any machine problems, material concerns, or any other issues that arise
• Partner with Customer Service and Production Departments relating to customer orders and inventory accuracy
• Interact daily with internal shipping team members to ensure orders are processed properly
• Maintain organized files and workspace
• Assist in all cycle counts and physical inventories (monthly, yearly, and as assigned)
• Maintain flexibility regarding hours worked to respond to high demand periods when required
• Display professionalism in all settings
• Perform special projects and other related duties as assigned

QUALIFICATIONS, KNOWLEDGE, AND SKILL REQUIREMENTS:

A high level of safety related knowledge and excellent safety record is required. Ability to manage time and organization of multiple priorities and projects is essential. Must be able to

read and comprehend instructions, correspondence, and memos and effectively present information to other employees of the organization. Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Must be able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form and solve problems involving multiple variables and different levels of complexity. Computer proficiency in company required software and Microsoft Office (outlook, word, excel) is preferred. High School diploma or GED Equivalent is required.

PHYSICAL REQUIREMENTS

Ability to communicate orally in a clear, concise, and effective manner with the customers, account representatives, company representatives, management, staff, and the public in face-to-face, one-on-one and group settings. Ability to use a telephone for communication. Ability to maintain regular, predictable, and punctual attendance at the facility. Ability to establish and maintain effective working relationships with others. Use office equipment such as a personal computer, copier, and facsimile machines. Ability to communicate in writing in a clear, concise, and effective manner. Physical ability to sit or stand for extended time periods. Hearing and vision required to be within normal ranges. Ability to read at, above, and below shoulder height. Occasionally stoop, kneel, or crouch, lift and/or move objects up to 65 lbs. Sufficient manual dexterity required to operate office equipment. Tolerate inclement weather, including excessive heat and cold.

EQUAL OPPORTUNITY EMPLOYER

Icon Protection, Inc. as represented by Garland Surface Protection, Inc, Surface Shields, Inc, Ram Board, Inc., and Trimaco, Inc. are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin ancestry, military status, veteran status, marital status, gender identity or expression, transgender status, citizenship, sexual orientation, age (40 and older), disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated), protected veteran status, age, or any other protected characteristic under federal, state or local law.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Elk Grove Village, IL 60007: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Shipping & receiving: 1 year (Preferred)

Work Location: One location

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