Site Monitor - Pier 94 / Site F Job at Felton Institute
Job Description:
Agency Overview
Job Description
Site Monitor -
Pier 94 / Site F
United Council Human Services
Agency Overview
Honoring the work of Mother Brown who began serving those in need nearly forty years ago, Felton remains committed to the principles and aspirations of UCHS. The partnership of these two historic organizations will continue to provide critical services to vulnerable and under-served communities.
Job Description
- Facilitate daily check-in and check-out procedures of clients including rounds, wellness checks, meal deliveries and other regular routines as asked
- Maintain visible presence at assigned post
- Create and maintain orderly process for use of showers, lockers, laundry, and other center facilities.
- Meet the physical demands of the position: stay awake during any assigned shift, lift approximately 30 pounds, navigate stairs and narrow workspaces, use a standard phone and computer, and work independently
- Ensure safety and security within the shelter sites and respond to emergency situations, as necessary
- Ensures compliance with rules and regulations of center operations and report incidence on appropriate forms to supervisor
- Submit reports to management, as needed, using daily logs, forms, email, and phone calls
- Occasionally assist with emergency shift coverage on short notice
- Collecting, cleaning out and resetting of guest spaces
- Collecting linen, site trash, occasional light cleaning and disinfecting of staff floor and stations as needed
- Supporting with janitorial duties if short staffed
- Performs CPR and First Aid as needed
- Attends meetings and trainings
- Safely and effectively de-escalate disruptive and/or hostile persons using acceptable crisis prevention techniques
- Safely intervene in problematic and/or crisis situations by implementing established procedures, communicating with management, and/or calling 911 for emergency services
- Support special events as assigned, including set up and break down, and monitoring the event itself
- Collaborate with co-workers through clear and consistent communication to successfully maintain the program’s daily operations
- Other duties as assigned and necessary
Minimum Qualification/Requirements
- High school graduate or GED equivalent, security experience, customer service, and mental health service experience or an equivalent combination of education and experience
- Experience working in a community-based social service agency serving people struggling with homelessness and poverty and ancillary challenges
- Experience in substance use assessment/dynamics
- Ability to perform repetitive physical activities that require the use of arms and legs and moving the whole body such as bending, twisting, lifting, walking, stooping, and handling of materials
- Ability to stand for extended periods
- Consistently applies sound judgment to varying safety and community situations
- Has a high level of awareness of one’s surroundings at all times
- Ability to assess and identify potentially disruptive and/or threatening behavior and can take preventative action
- Ability to maintain professionalism in intense and/or emergency situations
- Demonstrates a commitment to learning, communicating, and working respectfully with people different from themselves
SEND RESUMES TO: "jobs@felton.org"
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