Job Description

POSITION TITLE: Skilled Cook - Health Center

FLSA STATUS: Non-Exempt

REPORTS TO: Sous Chef, Demi Chef

SUPERVISES: Service Staff

DEPARTMENT: Culinary Services

COMPANY: MHS/The Overlook – Charlton Campus

$4k Sign-On Bonus eligible position.

POSITION SUMMARY:

The Skilled Cook supports the efforts of The Overlook’s Culinary Services by providing the campus community with excellent service through the production of our menu items and menus throughout our Community. This position supports a diverse workforce and participates in The Overlook’s efforts to create a respectful, inclusive, and welcoming work environment. This position ensures that the quantity and quality of our production are consistent with the standards of Cuinary Services and works with members of the Team to limit discrepancies. This individual produces menu components from fresh and exceptional ingredients and is proficient in the technical skill and knowledge required to achieve this, being well versed in food, its history, and trends.

The work schedule varies and corresponds to The Overlook’s operational needs. This position may assist with coverage in other areas outside of which is generally assigned. As our work is central to Resident life, their needs occur at a variety of times throughout the day, week, and year and in such, a flexible schedule with extended shift times is required. In addition, the position is designated as providing essential services and should report to work, or remain on duty even when the Community is closed.

The Skilled Cook provides operational oversight, both directly and in conjunction with the Lead Cook, over the daily culinary operations while supporting the Culinary Team with the planning, production and implementation of menus and systems. This person maintains and applies the tools, information, resources, and support necessary to enable the team’s success to help create and serve seasonal, fresh menus from exceptional ingredients.

PRINCIPLE DUTIES/ESSENTIAL FUNCTIONS:

30% Leadership

• Oversight of production staff with Cooks and Prep Cooks and the daily rotation of assignments
• Supervision of service staff regarding storage, portioning, service standard and handling of menu items
• Oversight of Support Staff with Sanitation, Wares, and Storage and Rotation of Goods
• Maintaining of Stations and Service areas in support of established standards.
• Maintaining the accuracy of production schedules and usage reports
• Inventory and organization of Production Storage Areas
• Maintaining the quality, professionalism and safety of the work environment
• Works scheduled shifts, reports to work on time, and complies with uniform policy.
• Adheres to all policies and procedures.
• Ensures that city, state and federal laws, codes, statutes and regulations governing food handling and food sanitation are met.
• Ensures the kitchen is prepared for each shift by use of line checks and station inspections, seeing that standards are met.
• Maintains operational cleanliness, sanitation and organization to standard and as directed, including ceilings, walls, floors, food contact surfaces, equipment and storage.
• Works in unison with Service Team to provide exceptional service.
• Reads menu, Adheres to Production Sheets, Estimates Ingredient and Equipment Requirements
• Communicates Product concerns and needs to Supervisor Communicate operational needs or issues through appropriate channels.
• Insure that the Culinary operation is secure, organized, safe and clean during service and at the close of business
• Maintain a commitment to the quality of our resources and works to prevent loss and eliminate waste

65% Preparation

• Supports operational standards and Health Department regulations
• Ensured all areas are maintained in an orderly, clean, and sanitary manner, as well as oversee the complete breakdown and cleaning of all equipment.
• Production of menu items to standard. Ensuring recipes are followed, uniform production standards are met, and all items are of the highest possible quality
• Preparing, seasoning and cooking of soups, meats, vegetables, desserts and other foodstuffs to established standards
• Observes and tests foods during preparation, cooking and service, by tasting, smelling, visual skills and thermometer to determine that product is to standard.
• Portions food for serving, adds sauces, and garnishes, applies approved servings to fill orders.
• Washes and processes vegetables and fruits to prepare them for use.
• Cuts, trims, and bones meat prior to cooking.
• Bakes bread, rolls, cakes, and pastry.
• Prepares uncooked, raw and ready-to-eat product.
• Adjusts thermostat controls to regulate temperature of equipment.
• Communicates equipment maintenance needs or concerns to Chef.
• Measures and mixes ingredients according to recipe specifications and by using appropriate tools.
• Sautés, poaches, pan-fries, deep-fries, braises, bakes, roasts, broils, and steams proteins, produce, and other ingredients, consistently and to standard.

5% Menus

• Assist with product and process refinement
• Assist with new product research and development
• Corrects discrepancies in production sheets and recipes and reports to Supervisor

5% Other Responsibilities performed as requested or assigned

All employees are expected to participate in The Overlook’s efforts to create a respectful, inclusive, and welcoming work environment.

Internal-External Interaction/Communications:

The individual has daily interaction with the campus community, involving both verbal and written communication. This includes but is not limited to: providing direction, training and support to the Dining Services team throughout the department; communicating with customers regarding their needs, suggestions and concerns; reporting operational issues, concerns and needs through appropriate channels.

This requires the ability to read and comprehend instructions, short correspondence, and memos; the ability to write correspondence; and the ability to effectively present information in one-on-one and small group situations with other employees of the organization.

QUALIFICATIONS:

Required Education:

• High School Diploma or equivalent
• Must possess and be current in or be able to achieve within 6 months of employment: ServSafe Manager Certification; Allergen Awareness as required by the Commonwealth of Massachusetts.

Preferred Education:

• Associate’s degree or equivalent in Culinary Arts

Required Experience:

• 2-5 years of food preparation experience including hot and cold food production, high volume catering/banquet production, buffet presentation, a ’la carte cooking, baking and pastry - required
• Proficient in Microsoft Word and Excel
• Strong verbal and written communications, customer service, organizational, and time management skills
• Ability to taste and work with any and all ingredients used
• Ability to mathematically reduce and expand measurements required by recipe
• Attention to details
• Work flexible hours based upon departmental needs including extended shifts

Preferred Experience:

• Supervisory experience

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

This position involves frequent exposure to undesirable conditions, situations or hazards such as; extreme heat, wet and humid environment, sharp tools, machinery, chemical use, grease laden vapors and fumes, and high noise levels. One must possess the ability to lift, carry, push and pull 50 lbs. and occasionally lift, push, pull, and/or carry objects over 50 pounds with assistance. The position requires constant/repetitive motions involving the range of full body use including fingers, hands and wrists. Position requires; bending, squatting and stooping, reaching outward and above head, walking long distance, the use of stairs and standing for extended periods of time. Manual dexterity including grasping and manipulating tools/equipment, adjust controls. The ability to perceive color, contrast and depth is also required as well as the ability to taste and work with any and all ingredients used.

COMMUNITY OVERVIEW:

The Overlook is a non-profit organization operating since 1911 and offering a full continuum of care and services for older adults in MA. The organization embraces its rich history and heritage, owning and managing 218 Independent Living Apartment Homes and Cottages, 28 Enhanced Care Private Suites, a 14- Suite Assisted Living Memory Care neighborhood, 27-unit Short-term Post-Acute Rehabilitation, 112-bed Long Term Care Skilled Nursing, as well as Home Health, Hospice, Palliative Care, Private Duty and Care Management divisions.

The Overlook and its 3 subsidiaries are based in Charlton, MA, with satellite home health and hospice offices across the state. The organization employs approximately 600 talented and compassionate Team Members and serves 1,500+ Residents/Patients.

The Overlook has a Vision to design a mixed-use Community beyond its singular function as a Retirement Community, a pedestrian-friendly, walkable "Village Center" environment, with select retailers, restaurants featuring fresh, locally sourced food, a brewery, a large banquet, and events center, enriching programs, health and wellness-focused on mind, body and spirit, and more. The Overlook’s bucolic setting on 450 acres of beautiful New England countryside, 16 miles of nature trails, a dog park, and a wealth of amenities offer limitless possibilities in helping us reposition our Campus.

THE OVERLOOK WAY:

All Team Members of The Overlook must embrace and commit to conducting themselves at all times in support of our 28 Guiding Principles, Culture of Excellence, and core values, which form the foundation of our unique culture. The Overlook strives to exceed expectations, inspire and "Do what's best for those we serve."

• Integrity: saying what you mean, meaning what you say (in action and words), even if it hurts you personally or professionally
• Respect for Individual Choice: empowering and supporting others in their Self-determination for health and well-being, as they define it
• Compassion: understanding and empathy for others
• Creativity/Innovation: thinking wildly, planning accordingly
• Grace: putting people at ease, without compromising performance or outcomes

JUST SOME OF OUR BENEFITS AND PERKS:

In compliance with the Americans with Disabilities Act, The Overlook will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective Team Members and incumbents to discuss potential accommodations with the employer. The Overlook is strongly committed to diversity and a workplace environment that respects, appreciates, and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, The Overlook will better serve our communities. The Overlook is an employment-at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, The Overlook prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.

COMMUNITY OVERVIEW:

The Overlook is a non-profit organization operating since 1911 and offering a full continuum of care and services for older adults in MA. The organization embraces its rich history and heritage, owning and managing 218 Independent Living Apartment Homes and Cottages, 28 Enhanced Care Private Suites, a 14- Suite Assisted Living Memory Care neighborhood, 27-unit Short-term Post-Acute Rehabilitation, 112-bed Long Term Care Skilled Nursing, as well as Home Health, Hospice, Palliative Care, Private Duty and Care Management divisions.

The Overlook and its 3 subsidiaries are based in Charlton, MA, with satellite home health and hospice offices across the state. The organization employs approximately 600 talented and compassionate Team Members and serves 1,500+ Residents/Patients.

The Overlook has a Vision to design a mixed-use Community beyond its singular function as a Retirement Community, a pedestrian-friendly, walkable "Village Center" environment, with select retailers, restaurants featuring fresh, locally sourced food, a brewery, a large banquet, and events center, enriching programs, health and wellness-focused on mind, body and spirit, and more. The Overlook’s bucolic setting on 450 acres of beautiful New England countryside, 16 miles of nature trails, a dog park, and a wealth of amenities offer limitless possibilities in helping us reposition our Campus.

THE OVERLOOK WAY:

All Team Members of The Overlook must embrace and commit to conducting themselves at all times in support of our 28 Guiding Principles, Culture of Excellence, and core values, which form the foundation of our unique culture. The Overlook strives to exceed expectations, inspire and "Do what's best for those we serve."

Integrity: saying what you mean, meaning what you say (in action and words), even if it hurts you personally or professionally

Respect for Individual Choice: empowering and supporting others in their Self-determination for health and well-being, as they define it

Compassion: understanding and empathy for others

Creativity/Innovation: thinking wildly, planning accordingly

Grace: putting people at ease, without compromising performance or outcomes

JUST SOME OF OUR BENEFITS AND PERKS:

In compliance with the Americans with Disabilities Act, The Overlook will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective Team Members and incumbents to discuss potential accommodations with the employer. The Overlook is strongly committed to diversity and a workplace environment that respects, appreciates, and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, The Overlook will better serve our communities. The Overlook is an employment-at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, The Overlook prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.

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