Summary: Responsible for repair and maintenance of all slot machines related to equipment within the assigned optional operation. Follows all operating procedures, safety regulations and policies and procedures.

Essential Functions and Responsibilities

• Responsible for all repair, maintenance, and general operating conditions of all slot machines throughout the various Pahrump casinos
• Maintains department preventative maintenance program
• Responsible for all floor changes
• Knowledge of slot and electronic equipment
• Knowledge of gaming regulations
• Working knowledge and skills required for the position
• Maintain confidentiality of sensitive information
• Professional, groomed, uniformed with ability to speak with strangers
• Diagnostic and investigation ability
• Skill in developing and maintaining guest relations
• Ability to establish and maintain an effective working relationship with management, staff, and co-workers; pleasant personality, team oriented and enjoys working with and assisting people
• Ability to understand questions and instructions from supervisors and co-workers
• Commute to other properties during various driving conditions and traffic patterns, including rush hour
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
• Perform other duties as assigned

Qualifications

• Previous working knowledge of gaming machines and associated equipment preferred
• Ability to read, analyze and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents
• Able to successfully work independently
• Ability to interact with guests in a professional and courteous manner at all times
• Ability to drive during various conditions and traffic patterns, including rush hour
• Able to functionally communicate occupational-based English, both written and verbal
• Able to accurately perform basic math skills
• Must be at least 21 years of age
• High school diploma or equivalent preferred
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States
• Proven experience providing high level of guest service
• Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to apply common sense reasoning to variety of situations

Work Cards

• Gaming
• 10-year DMV driving record
• Valid driver’s license

Physical Requirements

• Frequently lift and/or carry up to 25 lbs. at floor, knee, and waist levels
• Constantly walk, bend, reach, twist, squat, and kneel
• Constant standing, distinguishing between shades of color, and use of vision and hearing

Work Environment Potential Conditions

• Indoor and outdoor
• Smoky and noisy
• Hot and cold temperatures
• Bright, flashing lights

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.