SMG - PSG Customer Operations (Home Office Location) Job at INTEL

INTEL Remote

Job Description


As part of Intel, we will continue to apply Moore's Law to drive the future of field-programmable gate array FPGA technology. The Programmable Solutions Group PSG has been delivering industry-leading custom logic solutions to customers since inventing the world's first reprogrammable logic device in 1984. In order to take advantage of the many opportunities that we see in the future for FPGA's, PSG is looking for a PDP Regional Operations Coordinator to join our team.
PDP is part of PSG's direct customer support strategy offered to select customers. Choice supply chain activities are serviced through a dedicated Partner that is distinctly separate from traditional distribution business and acts as an extension of PSG Customer Operations team. The program provides a unified supply chain globally, developed to address customers' evolving needs in supply and is structured to allow in region customer support.
As a PDP Regional Operations Coordinator, with the Business Management Team, tasks you will be responsible for;

  • Walking customers through the PDP program and understanding their specific business needs

  • Working with customer to find solutions to their needs through PDP

  • Organizing and attending biweekly team meetings to address open issues and collaborate for solutions.

  • Running monthly asset and consignment inventory reviews and address identified issues.

  • Coordinating PDN and PCN management both internally and with our PDP partner

  • Communicating and documenting any procedure changes and insure support feasibility with PDP partner

  • Reviewing and updating exception reports

  • Reviewing POS data for program leakage

  • Monitoring divestiture and acquisition activities impacting customers in the PDP program

  • Working closely with the Business Operations and Business Management teams on activities relating to pricing

  • Coordinate business reviews for both internal and external stakeholders

  • Aligning with Regional sales, Channel, Sales, Customer Operations and Business Operations leadership for PDP in the geo

  • Leadership role in PDP transitions in and out of the program

  • Coordinating cross geo alignment on issues

  • Measure operation performance for regions / program

The ideal candidates will:

  • Self-motivated and results oriented with attention to detail and quality

  • Relationship building and cross functional teamwork skills to work with connecting business units and departments

  • Creative problem-solving skills

  • Comfortable with ambiguity in a fast-paced working environment

  • General knowledge of supply chain workings and general distribution channel

  • Good communication skills

  • Good working knowledge of Microsoft programs eg. Word, Excel, Power Point, Viso, Project


Qualifications


  • Bachelor's Degree or other relevant third level qualification

  • Some supply chain, program management, order management, planning or related experience in a semiconductor or high-tech company.


Inside this Business Group


The Programmable Solutions Group (PSG) was formed from the acquisition of Altera. As part of Intel, PSG will create market-leading programmable logic devices that deliver a wider range of capabilities than customers experience today. Combining Altera's industry-leading FPGA technology and customer support with Intel's world-class semiconductor manufacturing capabilities will enable customers to create the next generation of electronic systems with unmatched performance and power efficiency. PSG takes pride in creating an energetic and dynamic work environment that is driven by ingenuity and innovation. We believe the growth and success of our group is directly linked to the growth and satisfaction of our employees. That is why PSG is committed to a work environment that is flexible and collaborative, and allows our employees to reach their full potential.

Other Locations


GB,Swindon

Posting Statement


All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits


We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here: https://www.intel.com/content/www/us/en/jobs/benefits.html

Working Model


This role is available as a fully home-based and generally would require you to attend Intel sites only occasionally based on business need. This role may also be available as our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. In certain circumstances the work model may change to accommodate business needs.


JobType

Fully Remote




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