RavenTek is a rapidly growing IT modernization and integration company. Our employees are excited about the work that we do. We deliver and customize leading-edge agile solutions, services and products to mission critical organizations, primarily federal government agencies.

We are currently hiring a Solution Advisor – Patient Accounting and Charge Services to support our customer located in Washington, DC (Fully Remote). Please review the requirements below and if you would like to be considered, we encourage you to apply!

Position overview -

Supporting our customer in Washington, DC the selected candidate will provide Cerner expertise, support, and knowledge transfer sessions to the National/VISN Councils/local workshops, and solution advisors. Support Solution Advisors in translation of functional requirements. Facilitate ticket management activities. Collaborate with Solution Management Administrator to facilitate design reviews and provide guidance and recommendations for solution optimization. Support the Office of Functional Champion Testing Team (OFCt) with testing activities. Facilitate best review of Oracle best practice recommendations for workflow and configuration.

• Minimum of 5 years of experience is required. An additional 10 years of relevant experience may be substituted for degree requirements
• Can work independently designing and developing new software products or major enhancements to existing software for a healthcare/clinical environment
• 3 years’ experience with Cerner Revenue Cycle configuration and workflows, specifically in Registration/Scheduling and/or Charge Services
• Analysis and development of Current/Future State workflows required
• Experience managing functional validation and end user testing for Cerner (or other EHR) and integrated third party solutions
• Experience with the Revenue Cycle configuration: Charge Viewer, Bill Item attributes, Pricing Tool, Registration Conversations, Appointment slots
• Able to identify and mitigate risks
• Performs feasibility analysis on potential future projects to management
• Experience supporting the identification of root causes, courses of actions, and potential solutions to support any major incident or response efforts
• Experience leveraging ServiceNow’s out-of-the-box features to customize reports and solutions for clients. Experience collaborating with multiple stakeholder groups to evaluate and escalate tickets
• Strong leadership, written/oral communications, analysis, data gathering and organization skills
• Experience facilitating reviews, evaluating scenarios for stakeholder impact, and collaborating with Solution Advisors to provide recommendations for optimization and effective change
• Bachelor’s degree in Healthcare IT, computer science, electronics engineering, engineering, or technical related field

Additional Skills:

• Experience in the VA
• Experience implementing Electronic Health Records
• Preferred Millennium experience on code levels 2018 or higher
• Preferred understanding of Cerner Model recommendations

Other Requirements:

Must be fully vaccinated with the COVID vaccine.

Employment Type: Full Time / Permanent

Working Conditions:

Business work hours are from Monday through Friday, (day shift) 40-hour week. This role is fully remote.

Physical Requirements:

Employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear. Most positions require ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and providing recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee may be required to occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds. Regular and predictable attendance is essential.

Background Screening/Check/Investigation:

Successful Completion of a Background Screening/Check/Investigation will/may be required as a condition of hire.

ADA: RavenTek will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

EEO/AA: RavenTek does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, veteran status, height, weight, or marital status in employment or the provision of services and is an equal access/equal opportunity/affirmative action employer.