Specialist, Scheduling Job at MPOWERHealth
Overview:
The Scheduling Specialist is responsible for scheduling surgical cases for a busy medical group. Must provide professional customer service. Must be able to work in a fast-paced environment while gathering required insurance and patient demographic information. Must be able to use independent, sound judgment in a medical business office setting
Responsibilities:
S k ill s / Spec ializ ed Kn o wl e dge
O ther Requ i r e m en t s
The Scheduling Specialist is responsible for scheduling surgical cases for a busy medical group. Must provide professional customer service. Must be able to work in a fast-paced environment while gathering required insurance and patient demographic information. Must be able to use independent, sound judgment in a medical business office setting
Responsibilities:
- Books, coordinates, and reschedules patient appointments as needed.
- Updates and maintains daily schedules for field technicians.
- Ensures that all cases are covered.
- Maintains and updates current information on schedules ensuring that patients are scheduled properly.
- Actively communicates with field personnel and management as needed.
- Obtains and enters new patient demographics and insurance; updates patient information, as necessary to maintain accuracy for billing.
- Reviews all forms for accuracy and completion according to office policies prior to finalizing any case.
- May assist with filing charts, demographic forms, HIPAA Acknowledgement forms, etc.
- Assists with answering the phone and transferring to appropriate staff.
- Maintains strictest confidentiality in accordance with HIPAA guidelines.
- Other duties as assigned
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- High School degree or equivalent
- At least 6 months experience in a general office environment
- Minimum 1 year work experience in customer service
S k ill s / Spec ializ ed Kn o wl e dge
Experience with MS Office applications including Word, Excel, Access, & Outlook- Medical terminology helpful.
O ther Requ i r e m en t s
Must maintain professional appearance.- Ability to be at work on a regular and consistent basis
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