Sr Business Intelligence Tableau Developer

Summary

At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise.

We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways.

Principal Duties and Responsibilities

• Develop industry leading visualization-focused deliverables via a collection of business intelligence, user experience, and web development tools
• Follow Agile-based delivery and Scrum principles when doing dashboard development
• Promote visual analytics internally and externally to create awareness of our offering and to educate on the possibilities of incorporating visualization to aid in solving business challenges
• Build business intelligence deliverables with visualization vendors such as Tableau, Power BI, Qlik
• Contributes to business development initiatives including collateral and proposal creation
• Establishes, refines, and implements a vision and strategy for disseminated performance metrics & analytics across the organization.
• Performs analysis of existing data sources and reports within the electronic medical record, EDW, Data Lake, and other internal and external data sources available to provide suggestions on strategy and tactical matters based on knowledge of available data and reports
• Identify and implement improvements in analytics and data delivery to MGB staff by leveraging knowledge of business intelligence, data warehousing and healthcare analytics.
• Manage the implementation of a multi-year project to roll out Tableau dashboards to staff at all levels, including provider/surgeon performance dashboards to drive improvement in transparency, cost, and quality for Mass General Brigham as a whole
• Ensure comprehensive quality assurance, and adequate documentation of programs, applications, and operational procedures as part of a project rollout
• Work with new and existing Enterprise Business Intelligence developers to share knowledge in methods of data analysis, summarization, and presentation. Trains other analysts and end-users on key analytic and reporting systems and databases
• Use/s the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration
• Other duties and responsibilities as assigned

Qualifications

• Bachelor’s Degree in business, IT, healthcare, or related experience required
• 5+ years IT or Data Analytics experience
• 5+ years working with Tableau or comparable platform as a systems administrator, BI Administration preferred
• Demonstrated experience in large cloud computing and data warehousing environments with database platforms (Oracle, SQL Server, DB2, etc.)
• Literacy in fundamental client-side web development with HTML, CSS, and JavaScript
• Healthcare experience preferred, preferably in a provider organization
• Strong knowledge of SQL preferred
• Knowledge of data warehousing methodologies preferred

Skills/Abilities/Competencies

• Familiarity with data preparation techniques and tools such as Alteryx and Tableau Prep
• High degree of design literacy, comfortable prototyping with Sketch or Adobe XD
• Understanding of change management techniques, and the ability to apply them
• Excellent verbal and written communication skills, problem solving and negotiation skills
• Strong collaboration skills, with both business and technical teams
• Attention to detail, able to set priorities and focus on delivering against deadlines
• Ability to effectively conduct meetings, both formal and informal
• Requires minimal direction from leadership

Supervisory and Fiscal Responsibility

• No direct reports; may provide guidance to less seasoned and new staff
• Demonstrates fiscal responsibility by effectively using Mass General Brigham resources

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• This position is remote M-F ET hours 40 hours per week. We welcome but do not require occasional local travel to MGB sites, vendors, and/or conferences

• Hospital work environment working conditions include possible exposure to diseases or infections and may require safety gear (PPE) such as gloves and mask.
• Normal office working conditions. The noise level in the work environment is quiet to moderate.
• While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds.
• Specific vision abilities required by this job include close vision, distance vision and depth perception.

As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.

Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.