Description

UPMC Community Medicine Incorporated is hiring a full-time Sr. Practice Manager to join their team in New Castle, PA! In this position, you will primarily work Monday-Friday during daylight hours, managing all operational aspects of the practice sites to ensure quality patient care.

Responsibilities:

• Monitor practice operations to identify areas for improvement, expansion of services, and potential new market areas.
• Develop strategic plans for practices.
• Serve as liaison to various UPMC departments and resources.
• Communicate effectively with staff, physicians and peers through oral and written communications.
• Ensure compliance with all UPMC policies and procedures.
• Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
• Serve as liaison for renovations, construction and building utilization with UPMC and outside construction services.
• Review and evaluate the effectiveness of current procedures and plans with Office/Practice Manager and Physician to develop and implement new, more efficient systems and procedures as required to improve office operations.
• Assist in physician relations as necessary.
• Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
• Supervise and oversee practice budgets.
• Maintain knowledge initiatives as it relates to the operation of the practices.
• Assist in the due diligence, practice valuations, contract negotiations and staffing as required.
• Oversee and assist in the recruitment of staff and new practices.
• Ensure appropriate and high quality staffing through the strategic placement of office coordinators, office and practice managers.

Qualifications

• Bachelor's Degree in health or business administration and 3 years of office management experience including one year in a health care organization.
• OR Master's Degree in health or business administration and 1 year of office management experience including one year in a health care organization.
• OR Associate's Degree in health or business administration and 8 years of office management experience including one year in a health care organization.
• OR High School Diploma and 8 years of office management experience including one year in a health care organization.

Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization's diversity management capability and its national presence as a diversity leader. This includes having Employee Resource Groups, such as PRIDE Health or UPMC ENABLED (Empowering Abilities and Leveraging Differences) Network, which support the implementation of our diversity strategy.