WORK IN PARADISE … at the beautiful South Seas Island Resort on the tip of Captiva Island on Florida’s Gulf Coast just across the bridge from Fort Myers. Escape to a tranquil tropical island destination, marked by 2.5 miles of beaches, surrounded by glistening gulf waters and endless opportunities for fun and adventure.

Yes, we were significantly impacted by Hurricane Ian, but our beaches and sunsets are stunning - and we’re coming back with a new and refreshed resort!

Here's what we’re looking for …

An inspired, driven individual who believes in providing outstanding customer experiences and comes to work energized and ready to carry that spirit throughout the day. You truly appreciate the opportunity to work with people who encourage, challenge, and support one another to be their best. Grow your career with us and learn first-hand how to shape remarkable experiences for our NEW world-class resort, guests and owners.

Summary:

This position contributes to Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with Starbucks guiding principles.

Rate of Pay: $19.00/hour plus opportunity to make tips

Key Responsibilities:

Responsibilities and essential job functions include but are not limited to the following behaviors:

Achieving Results

• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
• Anticipates customer and store needs by constantly evaluating environment and customers for cues.
• Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
• Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
• Discovers and responds to customer needs.
• Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
• Maintains a clean and organized workspace so that partners can locate resources and product as needed.
• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
• Follows health, safety and sanitation guidelines for all products.
• Maintains regular and punctual attendance.

Helping Others Succeed

• Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
• Recognizes and reinforces individual and team accomplishments by using existing organizational methods.

Living Our Mission & Values

• Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks and South Seas Island Resort.

Other Duties and Responsibilities:

As we are rebuilding and restoring the resort, the associate may be asked to temporarily assist staff in other areas of the resort as needed.

Experience & Qualifications:

• No previous experience required
• Maintain regular and consistent attendance and punctuality
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security
• Barista will remain upright on feet, particularly for sustained periods of time

Hours Required: 30 - 40 hours a week; days and times may vary based on need.

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel workload, rush jobs, or technological developments).