Store Lead Job at Van Leeuwen Ice Cream LLC
Founded in 2008 as a retired US Postal Service truck turned Ice Cream Truck in the Streets of NYC, Van Leeuwen Ice Cream is hiring for an awesome Store Lead to oversee our Uptown Park location (second location to ever open in Houston).
WHY JOIN US:
Competitive wages + tips (our scoopers nationwide make on average $23.00/hr with tips! - Store Leads average more!)
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Medical, dental, and vision benefits for full time employees (Full Time = 25 hours a week)
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401k program with company match
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Brand name discounts
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Career growth opportunities (12+ Manager & Lead promotions on the retail team since June 2021 alone)
Free Ice Cream :)
We’re actively hiring a rockstar Store Supervisor (Store Lead) to oversee our Uptown Park, Houston store! This is a full time Supervisor position that is tip & bonus eligible.
Full Time Store Leads at Van Leeuwen's Scoop Shops have made on average up to $29 per hour (this includes hourly rate + Tips).
RESPONSIBILITIES
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Train, coach, supervise and provide support to store team members -
Anticipates customer and store needs by constantly evaluating environment and customers
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Keeps tabs on the team morale to ensure team is staying positive and productive
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Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to team members on shift to ensure operational excellence
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Delivers excellent customer service and steps in to assist team members on shift with customers who might need additional assistance
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Executes store operations during scheduled shifts including organizing opening and closing duties as assigned and deploying labor as needed to keep up with store volume
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Deeply understands the Van Leeuwen menu and provides quality product to our customer
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Follows all policies and procedures and keeps tabs on employees on shift to ensure they are following protocol as well
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Maintains availability that includes at least two weekend days (Fri, Sat, Sun) plus any days deemed necessary by retail leadership based on store needs
REQUIREMENTS
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1+ years of management experience in food service (quick service a plus)
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Food handlers license
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Able to push/pull/lift 50 lbs. of weight
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Excellent communication and problem-solving skills
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Excellent organizational skills
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Ability to train and coach team members
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Ability to multitask
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