Store Manager In-Training Job at Serv-U-Success
Are you an experienced manager? Do you enjoy mentoring and training people? If so, the Store Manager position at Serv-U-Success may be the right job for you.
As a Store Manager, you would focus on finding the best people to represent Serv-U in-store, provide them the tools and training needed for them to be successful, coaching and mentoring them to be part of a high-performance team – and a rewarding Serv-U-Success experience. This individual will engage a people-oriented approach to enable company goals to be achieved in the areas of store revenue, service performance, quality, and within budget.
To start you will participate in a Store Manager Training program at our Flagship Store Location working side by side with our Flagship Store Manager for up to 60 days. The training will prepare you to manage your “primary” store location without the pressure of managing a team or being responsible for the day-to-day store operations. You will learn the unique Serv-U core processes, etc. that will help prepare you to become a successful Serv-U Store Manager.
Responsibilities:
- Manage, and coach store teams consisting of Assistant Store Managers and Store Representatives, also effectively cross-training all employees in grocery or Direct Store Delivery (DSD) and Service functions.
- Work with Serv-U Talent Acquisition and Development Coordinators and/or our outside staffing partners to source, identify and hire capable Assistant Store Managers & Store Reps for day and night shifts.
- Maintain the integrity and timeliness of data and mPlans reported in their store as it plays a critical role in decision making.
- Schedule resources to support daily requirements and to maintain flexibility within planned budgets. Monitor & adjust as conditions warrant.
- Maintain a clean, orderly & efficient Backroom, managing the receipt, put-away, and issue of product and service materials.
- Support accurate Balance on Hand and inventory counts and training other employees to perform the same.
- Communicating results to in-store management and coordinating the planning and execution of complex service projects.
- May be assigned other responsibilities and projects.
Additional Requirements:
- Reliable and regular attendance in the stores. Work cannot be performed remotely.
- May be asked to travel to a different location(s), without delay.
- Read, understand, and follow all Serv-U policies and standard operating procedures as outlined in the electronic Employee Handbook and Visual Work Instructions.
- Must be able to perform the essential duties of this job with or without reasonable accommodation.
- May be assigned other responsibilities and projects as necessary.
Qualifications:
- Associate’s degree or equivalent education and related experience required.
- 3 – 8 years in a service industry, with some supervisory or leadership experience.
- Results-oriented.
- Organized & methodical.
- Demonstrated ability and desire to build and lead teams in a positive work environment.
- Ability to communicate effectively, write legibly, follow directions.
- Utilize technology – primarily personal devices (a weekly phone stipend is provided).
At Serv-U-Success, our values serve to guide our relationships as well as our actions. Each of our values reflect and support our policy of Equal Employment Opportunity. We believe in equality through which we affirm the worth and freedom of each person and treat all with respect and dignity. Consistent with our philosophy and values, our policy is to ensure that Serv-U-Success abides by all state, federal and local regulations and statutes prohibiting discrimination because of race, color, religion, gender, marital status, national origin, age, veteran status, disability or any other factor wholly unrelated to a person’s skill and work performance, in all employment practices, including hiring, firing, compensation, promotion and other terms, privileges and conditions of employment. Our policy is to act fairly and remain conscious of our biases and employ without regard to their race, color, creed, ethnicity, gender, age, sexual orientation, gender identity or disabilities.
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