Student Accounts Rep Job at Oklahoma City Community College
The Student Account Representative is responsible for assisting students with their financial accounts while maintaining the fiscal integrity of all student accounts. This position requires the adherence of financial compliance with all applicable private, federal and state requirements as well as Oklahoma City Community College’s policies and procedures and serves as a liaison to other OCCC departments. This position requires continuous personal interaction either in person or by phone. This position includes a substantial amount of cash handling/cashiering duties.
Reports To Director of Bursar Operations What position(s) reports to this position?
None
Minimum Education/Experience
Associate’s degree
OR
Two (2) – four (4) years of customer service experience
OR
Business office experience preferably in an academic/higher education setting
OR
Equivalent combination of education and experience.
Working knowledge of Microsoft Excel and Word.
Required Knowledge, Skills & Abilities
OR
Two (2) – four (4) years of customer service experience
OR
Business office experience preferably in an academic/higher education setting
OR
Equivalent combination of education and experience.
Working knowledge of Microsoft Excel and Word.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Ability: Ability to read, analyze, and interpret general business publications, technical procedures, or governmental regulations. Ability to write business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from OCCC personnel, students and the general public.
Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Superior critical thinking skills required.
Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Office software including, Word and Excel, and should be familiar with accounting software.
Working knowledge of Datatel/Ellucian and/or TouchNet a plus.
Other Knowledge, Skills and Abilities:
Accounts receivable experience.
Ability to handle large quantities of cash and ability to make basic mathematical calculations.
Ability to work flexible hours during peak enrollment periods.
General knowledge of operations of an institution of higher education.
Demonstrated proficiency using standard office software, including Microsoft Word and Excel and general keyboarding skills.
Ability to interpret instructions furnished in written or oral form.
Ability to acquire enhanced skills as new technology is introduced.
Ability to work independently with minimal direction to prioritize, implement, and manage multiple projects and due dates.
Physical Demands/Working Conditions
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Ability: Ability to read, analyze, and interpret general business publications, technical procedures, or governmental regulations. Ability to write business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from OCCC personnel, students and the general public.
Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Superior critical thinking skills required.
Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Office software including, Word and Excel, and should be familiar with accounting software.
Working knowledge of Datatel/Ellucian and/or TouchNet a plus.
Other Knowledge, Skills and Abilities:
Accounts receivable experience.
Ability to handle large quantities of cash and ability to make basic mathematical calculations.
Ability to work flexible hours during peak enrollment periods.
General knowledge of operations of an institution of higher education.
Demonstrated proficiency using standard office software, including Microsoft Word and Excel and general keyboarding skills.
Ability to interpret instructions furnished in written or oral form.
Ability to acquire enhanced skills as new technology is introduced.
Ability to work independently with minimal direction to prioritize, implement, and manage multiple projects and due dates.
1. GENERAL PHYSICAL REQUIREMENTS:
Light work: The person in this position may occasionally exert up to 20 pounds of force to grasp, lift, carry, push, pull, or otherwise move objects.
2. PHYSICAL ACTIVITIES:
This position requires the person to frequently move about the Bursar office and OCCC campus.
This position requires the person to frequently communicate with and listen to administration, faculty, staff, students, and others to perform the essential functions of the position. Must be able to exchange accurate information in various situations.
This position requires the person to frequently operate a computer, other office machinery, and mobile devices to perform the essential functions of the position.
This position requires the person to frequently operate equipment that involves repetitive motions of the wrists, hands, and/or fingers.
This position requires the person to frequently position self to grasp, move, and/or lift materials or equipment.
This position requires the person to use upper and lower body to exert force up to 20 pounds to grasp or lift materials or equipment.
This position requires the person to frequently position self to access materials that may be above head or at ground level.
3. VISUAL ACUITY:
This position requires the person to judge, observe and assess the accuracy, neatness, thoroughness of work assigned or to make general observations.
4. WORKING CONDITIONS:
This position performs the essential functions in an indoor, office setting.
Preferred Qualifications
Light work: The person in this position may occasionally exert up to 20 pounds of force to grasp, lift, carry, push, pull, or otherwise move objects.
2. PHYSICAL ACTIVITIES:
This position requires the person to frequently move about the Bursar office and OCCC campus.
This position requires the person to frequently communicate with and listen to administration, faculty, staff, students, and others to perform the essential functions of the position. Must be able to exchange accurate information in various situations.
This position requires the person to frequently operate a computer, other office machinery, and mobile devices to perform the essential functions of the position.
This position requires the person to frequently operate equipment that involves repetitive motions of the wrists, hands, and/or fingers.
This position requires the person to frequently position self to grasp, move, and/or lift materials or equipment.
This position requires the person to use upper and lower body to exert force up to 20 pounds to grasp or lift materials or equipment.
This position requires the person to frequently position self to access materials that may be above head or at ground level.
3. VISUAL ACUITY:
This position requires the person to judge, observe and assess the accuracy, neatness, thoroughness of work assigned or to make general observations.
4. WORKING CONDITIONS:
This position performs the essential functions in an indoor, office setting.
Work experience in a Higher Education setting.
Required Training
Quarterly Safety Training.
Work Hours
9am-6pm or 8am-5pm Monday – Friday.
May require overtime and/or weekend hours during peak enrollment periods.
Department Bursar Job Open Date 01/31/2023 Job Close Date Open Until Filled No HR Contact Jennifer Allenwood Special Instructions to Applicants
May require overtime and/or weekend hours during peak enrollment periods.
Applicants are to thoroughly complete the online application and attach the following required documents: cover letter and resume. Applicants that meet the minimum requirement with an Associate’s Degree or higher must attach a copy of transcript conferring degree.
Applicants who do not attach the required documents will not be considered for the position.
For application assistance or questions, please contact Human Resources at (405) 682-7542, Monday through Friday between the hours of 8:00 AM and 5:00 PM
Applicants who do not attach the required documents will not be considered for the position.
For application assistance or questions, please contact Human Resources at (405) 682-7542, Monday through Friday between the hours of 8:00 AM and 5:00 PM
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