Supplier Account Manager Job at Kelly

Kelly Anna, OH 45302

Kelly® Professional & Industrial is looking for an Supplier Account Manager to work with our automotive client in Anna, OH. Look below to learn more and apply!

Schedule: M-F 8:30am-5pm (flexible); (after 6 months or after fully trained alternating hybrid opportunity)

Pay: $25- 35.00/hour

Responsibilities & Duties:
  • Honda Development & Manufacturing of America (HDMA) Regional Packaging is responsible for the development, implementation, and maintenance of returnable packaging for all North America Facilities.
  • In the Supplier Account Manager Role, you are responsible for strategic supplier & returns improvement, supply chain concerns, customer service and data organization / trend identification.
  • Responsible for effective two-way communication and collaboration between Honda and supplier.
  • Additional responsibilities include trend identification, data analysis, and categorization / prioritization of issues.

Key Accountabilities:
  • Lead/support supply chain investigation and resolution leveraging data and fact-based research.
  • Timely first touch, understanding, and categorization of supply chain concerns/issues.
  • Partnership and networking with LO supply chain team members to ensure strong collaboration and communication.
  • Leverage key indicators and metrics to drive down resolution time and minimize supply chain disruptions.
  • Ensure effective two-way communication and collaboration between Honda and supplier.
  • Promote engagement and ensure completed activity is meeting the expected quality and delivery needs of Honda.
  • Create beneficial feedback loop with supplier and strengthen relationship to drive continuous improvement.
  • Identify, evaluate, and escalate critical issues to management to ensure allocation of resources and appropriate action is taken in a timely manner
  • Understand the trends and categorize issues to ensure proper follow up for recurrence prevention.
  • Organize and format data to support supply chain management analysis



Qualifications, Experience & Skills:
Minimum Educational Qualifications:
  • Bachelor’s degree in supply chain field, no prior experience.
  • Bachelor’s degree in business field, 1-2 years job experience.

Minimum Experience:
  • 4 years of experience in related supply chain field

Other Job-Specific Skills
  • Problem Solving and Decision Making
  • Supply Chain Knowledge
  • Interest in Data/Analytics

KEY PERFORMANCE INDICATORS:
  • Strategic supply chain operation expense metric improvement.
  • Trouble report amount, time to countermeasure, and countermeasure effectiveness.
  • Response time and customer service to supply base.

COMMUNICATIONS & WORKING RELATIONSHIPS
Internal Contacts:
  • Interact with key internal stakeholders (Transportation, Delivery, Pkg, SC Ops, Quality, Mfg.) to gain insight into key issues and develop applicable C/M activity.

External Contacts:
  • Extensive communication with regional supply base to understand supply chain disruptions and improve returns flow characteristics.



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