Supply Chain Clerk

Supervisor: Director of Supply chain

Category: Full Time - Hourly

Summary:

To assist Buyers and Export Team by processing transactions and completing the clerical aspects of the supply chain function.

Job Responsibilities:

· Prepare purchase orders based on MRP requirements and Buyer’s recommendations.

· Execute quality control recertifications and facilitate all quality control inquiries

· Interface with warehouses regarding Supply Chain matters (Both incoming and outgoing)

· Facilitate and complete returns to vendors

· Maintain accurate record keeping

· Expedite and follow up with suppliers to schedule deliveries, resolve material, value discrepancy, outstanding and overdue delivery of orders, warranty claims and damage, and return of materials

· Develop and maintain constructive and cooperative working relationships with others

· Interact with management, supervisors, staff, customers, and/or suppliers to obtain information, get direction, and to problem solve.

· Interact with other staff regarding orders and scheduling

· Make decisions consistent with the organization’s guiding policies and/or criteria regarding purchasing, inventory, sales, transportation, and logistics.

· Provide excellent customer service to our international agents and customers overseas

· Responsible for the handling of international (export) inquiries and orders that come in via e-mail

· Coordinate and enter customer orders

· Process customers’ orders accurately and in a timely manner to meet customer delivery dates

· Keep customers up to date should an order be shipping later than confirmed

· Responsible for order processing from receipt of order through delivery of goods & final invoices to customer (and all functions of customer service associated with this process)

· Maintain constant communication with customers overseas

· Produce a complete set of export documents for each shipment, customizing these to meet individual customer and/or country requirements (commercial invoices, packing list, etc.)

· Be sure that the Deacom generated invoice or excel generated remittance invoices are sent upon shipment of goods to insure payment in a timely fashion

· Review, analyze & confirm international customer orders according to pre-established guidelines

· Communicate with freight forwarders to co-ordinate imports and exports an FCA, DAP, CIP or CIF basis

· Must demonstrate knowledge of INCOTERMS, Tariff Codes/Schedule B Numbers/HS Codes

· Assist with customer quotations as requested

· Schedule shipments by obtaining inland B/L’s and passing them on to appropriate warehouses

· Interface with warehouses regarding Supply Chain matters

· General Clerical (i.e., filing, shredding, etc.)

· Other duties as assigned

Job Requirements:

· High School diploma / some college preferred

· Previous supply chain experience preferred

· Conversant in Microsoft Excel, Office, and Outlook

· Good basic math skills

· Attention to detail, dependability, cooperation, stress tolerance, independence, initiative, persistence, adaptability/flexibility, integrity, and self-control.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Crystal Lake, IL 60014: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Excel: 1 year (Preferred)

Work Location: One location

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