Support Specialist/Guardianship Clerk - Probate Job at Polk County Clerk of Courts
Join a team of dedicated professionals in the Polk County Clerk of Courts office. The Clerk’s office has been recognized as a Best Places to Work—an award given by CareerSource Polk that is based on employee surveys and an evaluation by judges. The Clerk of Courts provides a very rich benefit plan which includes membership in the Florida Retirement System, health insurance, an employee wellness center, and an employee gym. There’s also a paid time off plan in which one can accrue twenty-two days of leave time in the first year of employment.
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Essential Attributes:
M/F/V/D :
Hiring rate: $14.82
Monday - Friday; 8am - 5pm :
Click here for Veteran Preference
Essential Attributes:
- The Mission of the Clerk of Courts has a high degree of public accountability, regular attendance and punctuality is an essential function of this position.
- Support and comply with the Mission Statement and Code of Conduct of the Clerk of Courts.
- Maintain a high standard relating to professional conduct and behavior.
- Work cooperatively with other employees of the work unit and embrace a teamwork approach to completing tasks.
- Perform Level 1 audits on the guardianship accountings. Work closely with the Inspector General’s Office to help determine the level of audit required.
- Maintain a detailed excel spreadsheet of accountings for the Inspector General's Office to review.
- Report orders to MECOM within the allotted time frame.
- Assist with all front counter responsibilities on a rotation schedule.
- Process e-filing documents timely and accurately.
- Scan/Index documents pertaining to guardianship cases and adhering to performance time standards.
- Assist with building and processing Vulnerable Adult cases, occasional overtime may be required.
- Review and update the filings due screen when documents are indexed to ensure the information is correct and matches the docketing screen.
- Assist with all incoming telephone calls professionally by answering basic questions without giving legal advice.
- Will be cross trained in other areas of Probate as time allows.
- Being able to work in a constant state of alertness and safe manner.
- Perform other assigned tasks as required.
- Graduate of an accredited high school or possess an acceptable equivalency diploma.
- Bookkeeping/Accounting knowledge preferred
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write correspondence.
- Ability to speak effectively to customers or employees of organization.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
- Ability to work cooperatively as a team member assisting where needed.
- Ability to communicate well with customers both verbally and in writing.
- Ability to research resource materials and follow instructions from resources such as Florida Statutes and SOPs.
- Ability to organize, prioritize and manage work to meet necessary time requirements and work load.
- Ability to accurately type 35 WPM.
- Ability to maintain attention to detail and stay focused on the work assignments.
- Ability to remain calm in an anxious, intense environment.
- Ability to operate a computer.
- Proficient use of Word and the ability to learn industry based software such as New Vision.
- Proficient in Excel.
- Ability to cover work of other employees to ensure that deadlines are met.
- Ability to remain flexible as conditions change and continue effective performance in the face of additional challenges.
- Proficient knowledge of bookkeeping/accounting and adept in using a calculator
- Ability to make quick, objective decisions while staying within the guidelines of the Clerk’s Office, Statutes, rules and regulations.
- Knowledge of Florida statutes, County and Clerk's policies and procedures.
- Applicant must have the physical, developmental, and mental ability to perform job tasks, work efforts, responsibilities and duties of the job illustrated above. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel; and talk or hear. The employee is frequently required to stand, walk, climb, or balance. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust to focus.
- The noise level in the work environment is usually moderate.
M/F/V/D :
Hiring rate: $14.82
Monday - Friday; 8am - 5pm :
Click here for Veteran Preference
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