Surveillance Officer, Hamburg Gaming Job at Delaware North

Delaware North Hamburg, NY 14075

The Opportunity

Delaware North Gaming is seeking a full-time Surveillance Officer to join our team at Hamburg Gaming in Hamburg, New York. As a Surveillance Officer, you will be conducting facility-wide surveillance camera operations to assist in the protection and safety of the property for associates and guests.

Minimum pay rate: $17.85 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.


We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
  • Weekly pay
  • Employee assistance program
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.


Responsibilities

  • Monitors all areas of the property, including but not limited to gaming and cage activity, food and beverage activity, and security of the facility and the entire property.
  • Observe and report procedural violations and illegal activity.
  • Produce written reports and logs on any observed violations and illegal activity in a timely manner.
  • Ensure that all cameras and computer systems are operational at all times.
  • Ensures that all state racing and gaming regulations and polices are followed.
  • Complies with confidentiality regulations regarding all surveillance information including camera coverage, investigations, and proprietary material.
  • Other duties as assigned.

Qualifications

  • Minimum of 1 year related experience.
  • Able to obtain and maintain state gaming license.
  • Good communication and interpersonal skills, including the ability to manage crowds effectively.
  • Computer skills including e-mail, word processing, spreadsheets, routine database activity, and record keeping.
  • Ability to understand and follow verbal and written instructions.
  • Ability to write legibly and express thoughts on paper in a clear manner.
  • Ability to prioritize tasks, handle multiple projects simultaneously, organize and complete assignments.
  • Basic knowledge/training in investigations.
  • Afternoon (2pm-10pm) Subject to change depending on staffing requirements

Physical Requirements

  • Ability to hear and speak to communicate on two-way radio.
  • Ability to sit for long periods of time.
  • Work environment may consists of a dark area viewing video monitors for entire shift.
  • Able to lift and carry up to 30 pounds.

Who We Are

Hamburg Gaming, managed by Delaware North is at the Erie County Fairgrounds in Hamburg, New York., near Buffalo. The property features 940 gaming machines on the main gaming floor and an outdoor gaming patio.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.




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