Team Lead for Case Management Job at Case Management Solutions

Case Management Solutions Englewood Cliffs, NJ 07632

We are looking for someone with leadership experience to join our management team.

Full Time 8:30 am to 5:30 pm Monday – Friday, Location is in Englewood Cliffs New Jersey.


Essential Responsibilities:

  • Knowledge of the insurance processes including prior authorizations, length of stay & appeals
  • Review & write daily reports
  • Demonstrate problem-solving skills
  • Communication with clients & health insurance companies about processes
  • Follow through with process changes to satisfy our clients
  • Respond to multiple emails & voicemails daily
  • Ensure that the highest level of reimbursement is requested
  • Ensure denials such as NOMNC are completed promptly
  • Document all communications thoroughly throughout the day
  • Ability to navigate through our software & web-based medical software
  • Ensure the Case Management team follows clients' instructions and attends meetings on time
  • Ability to work from our office from 8:30 am to 5:30 pm Monday - Friday
  • Able to take calls after hours and on the weekend piratically

Requirements:

  • Leadership experience required
  • Ability to lead a team of 10 individuals
  • Ability to coach, document, and follow through on escalations
  • Enforce policy and procedures
  • Ability to educate case management skills
  • Strong written and verbal communication skills
  • Friendly & good customer service skills
  • Knowledge of insurance verification & eligibility
  • Basic Medical Terminology
  • Healthcare in the nursing rehabilitation setting experience a plus
  • Organized & strong attention to details
  • Punctual & good time management
  • RN, LPN, DOR, DSW, PT, or OT a plus

Compensation and Benefits:


Case Management Solutions offers a competitive salary & excellent benefits, including a substantial medical/dental/vision, 401k, monthly attendance bonus, generous holiday pay & PTO policy. Finalist candidate(s) for this position will be subject to a pre-employment background check as a condition of employment




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