Technology Specialist Job at Maryville University

Maryville University St. Louis, MO 63141

Posting Details
Job Summary/Basic Function

The Technology Specialist will join a dynamic Technology User Services team in
providing excellent technology services to a diverse and multicultural population of
students, faculty and staff of the University.

The Technology Specialist will provide support by phone, e-mail, Slack, and in person; will open
and close service requests electronically; trouble shoot user technology accounts;
manage technology inventory; and train student Help Desk technology assistants. In
addition he/she will install, maintain and repair computer hardware and software and
other technologies in computer labs, classrooms and faculty/staff offices. He/she will
provide classroom, computer lab and audio/visual support.

Minimum Qualifications

  • Associates Degree in Information Technology or equivalent experience.
  • 1 – 2 years of experience in the installation and maintenance of end-user systems
  • Strong organizational skills and attention to detail
  • Excellent customer service skills, strong interpersonal skills, and the ability to build

strong working relationships with a diverse audience of faculty, staff and students.

  • Experience supporting Microsoft Windows and Apple platforms
  • Knowledge of techniques used in the installation, testing, and troubleshooting of

Windows and Apple workstations, network printers, wired and wireless network
connectivity, Microsoft Office, and similar business productivity software.

  • Ability to multi-task and prioritize requests in a fast-paced working environment

Physical Demands:

  • Moving and installation of computer equipment up to 30 pounds.

Preferred Qualifications

  • Three or more years of demonstrated hands-on IT experience
  • Experience supporting Microsoft Office 365
  • Knowledge of Windows Servers operating systems
  • Knowledge of Microsoft Exchange account management
  • Experience providing MacOS, iPadOS, and iOS support

Physical Demands

Open Until Filled

Yes

Special Instructions to Applicants

An offer of employment is contingent upon successful completion of a background screening.
Applicants requiring University sponsorship to obtain employment authorization will not be considered for this position.
Maryville University is committed to a policy of equal opportunity and prohibits discrimination on the basis of age, disability, gender, genetic information, marital status, national origin, race/color, religion, sex, sexual orientation, veteran status, or any other status protected by law. This extends to all aspects of the employment relationship, including recruiting, hiring, training, on-the-job treatment, promotion, layoff, and termination.

Job Type: Full-time




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