Telecommunications Engineer Job at Clackamas Education Service District
- Oversee the design, implementation, conversion, troubleshooting and maintenance of the client telecommunications systems, offering system and technical expertise.
- Administer and manage Asterisk VoIP infrastructures (e.g. capacity/feasibility, planning, new installations, upgrades, configuration, feature functionality testing, maintenance, troubleshooting, backup, security procedures/protocols, E911, operating procedures, guidelines and user connectivity).
- Install, configure, test, and maintain SIP trunks.
- Provide Level 2 support, act as secondary contact, and manage the client's internal communication system (e.g. telephones, voice mail, support calls, new line installation, analog/POTS and fax line testing, voice gateways, intercoms, etc.) for the purpose of ensuring the availability of voice services.
- Complete moves, adds, and changes to client phone systems.
- For a complete list of essential functions, please see the full job description.
- Two or more years experience administering and maintaining VoIP telecommunications systems and platforms (e.g. Asterisk, Cisco, Shoretel/Mitel)
- Must demonstrate knowledge of networking protocols (e.g. TCP/IP, PPP, NAT, SIP, RTP, DNS, DHCP, Ping, Telnet, Trace Route, SSH, NFS, TFTP), and protocol analyzers such as WireShark.
- Proficiency in VoIP transport such as, H.323, SIP, Intercluster trunking, Call Admission and Control mechanisms, centralization of call processing and trunking services and network policy enforcement (i.e. QoS).
- Possess knowledge and experience with Hosted VoIP, SIP Trunking, and Data communications platforms.
- Familiar with VoIP switching architecture and technology, with a working knowledge of routers and switches along with an understanding of the OSI model and IP Addressing
- For a complete list of minimum qualifications, please see full job description.
- Experience with Cisco routers and switches
- Familiar with VMWare
- Associates Degree or equivalent specialized training and experience
- Asterisk/Sangoma Certified Administrator
- Job Description: Telecommunications Engineer
JobID: 993
Position Type:
Classified/Classified
Classified/Classified
Date Posted:
1/18/2023
1/18/2023
Location:
Technology Services
Technology Services
Date Available:
As soon as practical
As soon as practical
Closing Date:
Open until filled
Open until filled
Telecommunications Engineer
Technology Services, Sunnybrook Campus
Full Time: (8 hours per day, 5 days a week)
Year-Round Calendar
Clackamas ESD strives to infuse equity in all our programs and bodies of work by maintaining an inclusive, barrier-free environment in which everyone participates and fully benefits.
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in the job description. We are most interested in finding the best candidate for the job, and that candidate may be the one who comes from a less traditional background. We would encourage you to apply, even if you don't believe you meet every one of our qualifications described. If you are unsure whether you meet the qualifications of this position, or how this would be determined, please feel free to contact Human Resources to discuss your application.
GENERAL DESCRIPTION OF THE POSITION:
The Telecommunications Engineer designs, implements, administers, and supports voice telecommunications systems for Clackamas ESD and our partner clients. The Telecommunications Engineer manages Voice over Internet Protocol (VoIP) systems, voice gateways, analog lines, and switches, programs changes on request, and interfaces with the vendor, monitoring repair tickets for service. The Telecommunications Engineer provides training for VoIP systems (phone, fax, voicemail and intercom).
This position is responsible for all aspects of the enterprise VoIP telecommunication system for CESD clients, ensuring those systems support their needs. The Telecommunications Engineer will build, upgrade, and maintain the phone server systems that will help with the telecommunications for the partner agency and staff. They will work on behalf of the client in providing level 2 support and troubleshooting as well as building and maintaining dialing plans, ring groups and system design.
TECHNOLOGY SERVICES:
Our Technology Services team is well known and highly regarded for providing many regional services that support the needs of local school districts, more than 30 government organizations and the ESD. We use our on-site 4,000- square-foot data center as well as AWS/Azure/GCC to provide integral network support to our clients. Some of the services we provide include regional student information and ERP systems, private cloud hosting, data center colocation, ISP, SIP, network design and maintenance, firewall, IP allocation, DNS, network security, network monitoring, and problem resolution.
CLACKAMAS EDUCATION SERVICE DISTRICT:
Clackamas ESD is proud to serve 10 Clackamas County school districts and other regional and state government agencies, providing data center and technology support, as well as early learning programs and programs for children with special needs, teacher/staff support and administrative services. We ensure students and families in all of our communities — big and small — have access to equitable education services.
ESSENTIAL FUNCTIONS:
MINIMUM QUALIFICATIONS:
PREFERRED QUALIFICATIONS:
TO APPLY: Submit your application directly at https://www.applitrack.com/clackesd/onlineapp/
APPLICATION DEADLINE: Open until filled. Apply by February 3, 2023 for priority consideration.
COMMENCES: As soon as practical following job offer
STARTING SALARY: $34.60 / hour (Range 25). See the 2022-23 Classified Salary Schedule.
BENEFITS: Clackamas ESD offers a generous benefit package providing health insurance including HRA options, dental with orthodontia, and vision insurance, with district-paid premium contributions. Paid holidays, sick leave, vacation, and other personal leave provided. Retirement through the Oregon Public Employees Retirement System (PERS) and professional development allocation. Read more about our benefits here.
Clackamas ESD complies with the Oregon Health Authority mandate that requires all staff to be vaccinated against COVID-19, or have an approved religious or medical exception. New hires will be required to provide proof of their vaccinated status, or receive approval on a submitted OHA exception request form for a qualifying medical or religious reason, prior to their first day of employment.
APPLICATION DEADLINE: Open until filled. Apply by February 3, 2023 for priority consideration.
COMMENCES: As soon as practical following job offer
STARTING SALARY: $34.60 / hour (Range 25). See the 2022-23 Classified Salary Schedule.
BENEFITS: Clackamas ESD offers a generous benefit package providing health insurance including HRA options, dental with orthodontia, and vision insurance, with district-paid premium contributions. Paid holidays, sick leave, vacation, and other personal leave provided. Retirement through the Oregon Public Employees Retirement System (PERS) and professional development allocation. Read more about our benefits here.
Clackamas ESD complies with the Oregon Health Authority mandate that requires all staff to be vaccinated against COVID-19, or have an approved religious or medical exception. New hires will be required to provide proof of their vaccinated status, or receive approval on a submitted OHA exception request form for a qualifying medical or religious reason, prior to their first day of employment.
Clackamas Education Service District is proud to be an equal opportunity workplace. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce along with the students and families that we serve.
Clackamas ESD policy provides veterans and disabled veterans with preference as required by law.
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