J&L Marketing
Appointment Setter/Telemarketer
Louisville, Kentucky Part-time
We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services. A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will be patient and cool-tempered to deal with aggressiveness and complaints. The goal is to promote business growth by expanding the company’s clientele.
Responsibilities
- Cold call people using a given phone directory to introduce products and set appointments
- Answer incoming calls from prospective customers
- Use scripts to provide information about product features, prices, etc. and present their benefits
- Ask pertinent questions to understand the customer’s requirements
- Persuade the customer to buy by demonstrating how merchandise or services meet their needs
- Record the customer’s personal information accurately in a computer system
- Deal with complaints or doubts to safeguard the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and record useful information
Skills
- Proven experience as telemarketer or similar sales/customer service role
- Proven track record of successfully meeting sales quotas preferably over the phone
- Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Excellent communication and presentation skills
- Proficient in English
- Skilled in negotiation and dealing with complaints
- Persistent and results-oriented
- Patient and able to handle customer rejection
- High school diploma; BSc/BA is a plus
- Available to work in our Louisville, KY Headquarters
Compensation:
Competitive Hourly Wage + UNCAPPED Performance Bonus structure.
Training:
Learn from the best in the business and from people who care about your success.
Work-Life:
Rated #9 Best Places to Work in Louisville by Zippia. An energetic and professional environment with fun company-sponsored events throughout the year.
More info about J&L Marketing:
J&L Marketing is a leading agency for digital and direct marketing campaigns for businesses that sell to consumers in competitive markets such as automotive, home services, food & beverage, and beyond. We create online tools, digital campaigns, and events to help our clients out-smart and out-market their competitors – not out-spend them. For over 30 years we have earned a world-class reputation for delivering results with brands such as BMW, Mercedes-Benz, Stellantis, Shell Oil, Fastline, Melinda’s Hot Sauce, Tom Drexler Plumbing, Penske, and many more!
Job Type: Part-time
Pay: $15.00 - $20.00 per hour
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Louisville, KY 40220: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Briefly describe your experience in setting appointments for a sales team.
Experience:
- customer service: 2 years (Preferred)
- appointment setting: 1 year (Required)
Work Location: In person
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