Telephone Interviewer (OPS) Job at University of Florida

University of Florida Gainesville, FL 32611

The University of Florida Survey Research Center (UFSRC), part of the Bureau of Economic & Business Research is seeking to hire personable individuals as Telephone Interviewers. As a Telephone Interviewer in our lab, you’ll be screening respondents, conducting surveys with them, and collecting information on a variety of subjects including, but not limited to, academic and business research, health care, and transportation. The work we do at the UFSRC is vital and has long-lasting social significance, and the data we collect offers insight for informed decisions and provides a greater understanding of principal issues facing American society. At the UFSRC you’ll experience:

  • Starting pay: $13.00 per hour plus productivity incentives based on performance
  • Opportunities for quick promotion and pay increase
  • Paid orientation and training
  • Flexible scheduling to accommodate busy student schedules
    • Availability to work a minimum of 16 hours per week
    • Create your own schedule
    • Short 3-hour shifts
    • Accommodating scheduling system to adjust weekly schedules as needed
  • Relaxed and friendly work environment with the ability to read and study while on the job
  • Develop communication skills
  • Interesting and meaningful work
  • Gain experience collecting data for research
  • Convenient location close to campus

This position is remote subject to supervisor discretion based on performance after training period.



Expected Salary:

$13.00 per hour with the opportunity to receive productivity incentives based on performance.



Minimum Requirements:
  • Clear and professional speaking voice
  • Ability to read from a script exactly as written
  • Ability to listen effectively
  • Basic computer literacy
  • Ability to work 16 hours per week
  • Ability to work 3-4 weekday evenings 6:00 pm- 9:00 pm
  • Ability to work temporarily from 9:00pm-10:00pm one day a week on seasonal projects that call Central Time Zone
  • Must work one 3-hour weekend shift per week
  • Ability to follow standard operating and project-related procedures


Preferred Qualifications:
  • Customer service and telephone experience
  • 18 years old or older
  • High school diploma or equivalent
  • Bilingual English/Spanish speakers


Special Instructions to Applicants:

Review of applications will begin immediately.

If hired, we are looking for interviewers to start as soon as possible. All training sessions are on Saturday afternoons.

Multiple positions available.

Employment verification is required in order to proceed with your application. Please provide employee information for reference checks. Do not give personal recommendations.

Applications must be submitted by 11:55 p.m. (ET) of the posting end date.



Health Assessment Required:
No




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