Munich Airport NJ LLC is an US-based subsidiary of the German airport operator Munich Airport. Munich Airport NJ LLC is responsible for the maintenance and concession management at the existing Terminal A at Newark Liberty International Airport (EWR), and will be responsible for the operations, maintenance, and concession management of the New Terminal A at EWR which is currently under development and is scheduled to open in spring of 2022. We are looking for an experienced;

Terminal Agent

to join our team in early January 2022. You will be part of a quickly growing team, helping not only to create an attractive passenger terminal, but also to develop the Terminal Operator company with your expertise and personality.

Your Future Responsibilities

• Assist passengers and the general public with questions, giving directions, providing information about flight arrivals and departures, delays, disruptions etc.
• Liaise with Operations Control Center (OCC) to obtain accurate and up to date flight information, performance data on Terminal Operations and efficiently manage connected processes
• Act on order and behalf of the Terminal Duty Manager and OCC
• Manage queues and passenger flows throughout New Terminal A
• Monitor flight information displays for accuracy of information
• Ensure immediate reporting of any incidents, accidents, and failures of technical components at New Terminal A
• Monitor terminal appearance and cleanliness and initiate action for correcting any deficiencies that may affect passenger experience
• Maintain and complete daily log for shift handover
• Other duties as assigned by the Manager Terminal Operations

Your Education & Training

• High School Diploma or equivalent certificate

Your Skills & Experience

• Aviation background is a plus
• High level of independency and responsibility
• In-depth experience and knowledge of airport operational processes preferred
• Basic knowledge of MS Office

Good reasons why you should become part of the airport family

• Be part of the team who embraces diversity, fosters collaboration, practices mentorship, and believes in a positive, healthy work climate.
• Help Munich Airport, Europe’s only 5-star Airport, to build on its reputation in the US.
• International working environment.
• Attractive benefit package; Health, Vision, Dental, 401(k) Matching, LTD/STD, PTO.

We require all employees to receive the COVID-19 vaccines as a condition of employment. “Full vaccination” is defined as two weeks after both doses of a two-dose vaccine or two weeks since a single-dose vaccine has been administered. The company also holds the right to mandate the booster shot for all current and new employees. Anyone unable to be vaccinated, either because of a sincerely held religious belief or a medical condition or disability that prevents them from being vaccinated, can request a reasonable accommodation.

Munich Airport US Holding and it's subdivision Munich Airport NJ LLC are equal opportunity employers.

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