Ticket Sales, Service and Retention Associate Job at University of Missouri
Hiring Department
Intercollegiate Athletics
Job Description
This individual will have primary responsibility for Ticket Sales, Service and Retention and will generate revenue for Mizzou Athletics by proactively making outbound phone calls to prospective fans selling tickets to all ticketed sporting events, including, but not limited to full season, partial season, group tickets, and individual game tickets
He or she should be self-motivated, demonstrate excellent customer service, professional phone etiquette, and the ability to build relationships with fans in their portfolio.
The Ticket Sales, Service and Retention Associate will set up in person meetings, attend networking events, and work home games to promote Mizzou Athletics.
This position will be given weekly, monthly and annual goals.
This individual will work with the Director of Ticket Sales, and be willing to work non-traditional hours including weekends, events, and game days.
Additional responsibilities will include organizing large scale events for football/basketball games that will require working closely with other Athletic Department units.
Strong communication, organizational, and problem-solving skills are required.
Salary
Salary is commensurate with education and experience
Salary Range: $15.75 - $27.42
University Title: SENIOR RETAIL SALES ASSOCIATE
Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.
Shift
Monday-Friday 8:00am-5:00pm; Nights, Weekends, and Travel as required.
Minimum Qualifications
High school diploma or equivalent and at least 1 year of experience from which comparable knowledge and skills can be acquired is necessary.
Preferred Qualifications
Prior sales and customer service experience
Columbia Missouri Information
Columbia, Mo., is known as an ideal college town, combining small-town comforts, community spirit and low cost of living with big-city culture, activities and resources. Home to nationally renowned public schools and other colleges and educational centers, Columbia is packed with restaurants and entertainment venues and hosts more than a dozen annual cultural festivals.
Benefit Eligibility
This position is eligible for University benefits. The University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, and educational fee discounts. For additional information on University benefits, please visit the Faculty & Staff Benefits website at http://www.umsystem.edu/totalrewards/benefits
Values Commitment
We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.
In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research and engagement.
Equal Employment Opportunity
Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Director of Employee and Labor Relations at 573-882-7976.
To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.
Know Your Rights
To read more about Equal Employment Opportunity (EEO) please use the following links:
- Know Your Rights English Version
- Know Your Rights Spanish Version
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