Tier 2 Gaming Moderation - Onsite Only - Sacramento Ops Center (2757) Job at ModSquad
ModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in
Customer Support!
Do you have a Customer Support background?
Do you enjoy work-from-home and flexible schedules?
ModSquad is seeking Mod Contractors to join our network!
If you want the chance to work gigs on the coolest of client projects... then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary, and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that's where we come in.
Our Mods bring super skills, a positive attitude, and a great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client's product or services. Project gigs available now and more are on the horizon.
Seeking content moderation experts to provide services on our team. In this project, our client is a very popular and recognizable gaming company. If you are interested in joining a fun, flexible, fulfilling team working with video game moderation - read on!
ModSquad is looking for Tier 2 Mods to work out of the Sacramento, California office, providing moderation of reported content from our client's network.
Hours (all times Pacific):
3 pm -12 am
Saturday-Monday (Sundays a MUST)
Weekly commitment:
24 hours per week
Weekends required
Language:
English
What We Are Looking For:
- Knowledgeable and passionate about video games
- Professional and/or personal moderation experience is desired
- PC proficiency, ability to perform standard diagnostic processes and troubleshooting
- Able to moderate extreme, inappropriate, and/or aggressive content
- English fluency, writing and speaking.
- Ability to learn and implement moderation rules to ensure online safety of the client's platform communication.
***IMPORTANT***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview! #MGMod
About ModSquad:
ModSquad has been reinventing the Customer Experience Services industry since 2007. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. We work with startups and Fortune 500 companies and everything in between. Our client list includes the NFL, Zendesk, Topps, and a ton of other companies we aren’t at liberty to talk about. We support over 50 languages in more than 90 countries. We’re primarily a remote company so you’ve already seen our/your office. If you want to work with great people on cool projects for amazing brands, you’ve come to the right place.
ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.
Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement excludes individuals residing in California, Colorado, New York, and Washington at this time.
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