NC Trailer Sales is seeking a Trailer Sales Representative, who is a member of the Sales team. The focus of the Sales Representative is to assist customers with their trailer sales from start to finish. This position is a key part of every customer's successful purchasing experience at NC Trailers!

We are committed to providing the best customer experience in the industry. Our staff work tirelessly everyday to uphold this commitment, and we are very proud to have the highest customer service rating in the state!

Our purpose is to thrive together with our team, customers, partners, and community.
We hire, train, make decisions, hold each other accountable, and form habits from our values.

Our core values are:

• Thrive together: Support impactful moments
• Own it! Follow the process every time
• Always show gratitude: Show sincere appreciation daily
• Be the solution: Say “Yes” and overcome obstacles
• Take the initiative: Find ways to help
• Grow: Individually and as a company

NC Trailer Sales has been family owned & operated since 1996. We provide the best in customer service and top-quality trailer products at an affordable price. We serve customers from Greensboro, Thomasville, Highpoint, Winston-Salem, Asheboro, Lexington and beyond.

Learn more about us and our values in this video!

Reports to: Operations Manager

Primary job responsibilities:

• Execute trailer sales from start to completion
• Generate and complete customer quotes
• Assist customers in the office and outside on the retail lot
• Answer questions about warranties and terms of sales
• Answer incoming trailer sales calls and emails
• Log all new calls into the CRM
• Take payment information and other pertinent information
• Complete paperwork for trade-ins including executing transactions in the computer system
• Enter data and leads into dealership management software
• Collaborate with other team members to ensure proper customer service is delivered
• Proactively stay updated on products offered and internal processes

Skills/Qualifications:

• Minimum of two years related sales experience
• Valid NCDL and NC Dealers License
• Ability to talk with customers and close sales
• Understand sale process and payment processing procedures for cash and credit card transactions
• General understanding of financing procedures
• Ability to enter and retrieve data (CRM & DMS)
• Knowledgeable with general computer skills (spreadsheets, documents, e-mail) including the ability to create new or modify existing documents and maintain organized files
• Ability to complete general Math skills including add, subtract, multiply, divide, fractions and percentages

Work Hours:

• Monday-Friday: 8:45am-5:30pm
• Saturday: 8:45am-2:00pm
• Every Sunday off; Off one day during the week (M, T, W, or Th)

Work Environment:

• Work is completed in the office and outside on the lot (hot and cold weather)
• Fast-paced, collaborative environment
• A small business requires varying tasks from time to time
• Opportunities exist to advance and develop on the teams

Salary information:

Individuals in the Trailer Sales Representative position have total compensation plans in the range of $40,000 to $50,000 annually, including performance based incentives.

Benefits:

• Company-paid holidays
• Paid time off
• Health benefit stipend
• 401(k) plan + Employer match on up to 5% of employee contribution

Store Location: 221 Boots Evans Road, Thomasville, NC 27360