Traveling Quality Supervisor Job at TRIGO Global Quality Solutions

TRIGO Global Quality Solutions Osceola, WI 54020

TRIGO Global Quality Solutions has an immediate opening for a Traveling Quality Supervisor in Osceola, WI.

Overall Purpose

The Travelling Supervisor assists the Project Manager in maintaining the proper material flow through required processes, ensuring that the service provided during the shift is conducted in an accurate, efficient, and timely manner. This is accomplished by meeting or exceeding customer expectations. Additional projects as assigned.

Reports to

Site Supervisor/Site Leads

Responsibilities

(To include but not limited to the following)

Client Relationship & Business Development

  • Act as an impartial third party between the production source and the customer facility to ensure the product meets set criteria.

Operations

  • Supervise the planning and execution of daily activities including current operations, customer requests, and new projects.
  • Maintain required productivity and quality levels while implementing improvements when possible.
  • Ensure the techniques for determining non-conforming product are accurate, meeting customer requirements, and maintain proper material flow.
  • Assign daily workloads to ensure the work is completed in a timely manner.
  • Communicate inspection status and requirements to customers and employees.
  • Complete travel requests and maintain excel files to track flights, rental cars, hotel check in and out dates, and employee vacations.
  • Arrange ride shares for employees.
  • Participate in daily meetings with Project Manager to review all project details and updates.
  • Partner with human resources and recruiting to ensure a positive and safe work environment as well as maintaining a fully staffed team.
  • This position does include supervisory responsibilities.
  • Other duties as assigned.
  • Ability to travel on a flexible schedule as needed with variable lengths of time and distances.

Organization & Management

  • Maintain company policies and procedures in accordance with directives from management.
  • Interface with the customer in a professional manner and implement customer feedback into daily operations.
  • Communicate sort/inspection results to managers, supervisors, and production source.
  • Meet with customers regularly to ensure we are exceeding expectations.
  • This position does include supervisory responsibilities.
  • Complete other duties and/or responsibilities as assigned.

Technical

  • Maintain company databases by adding new part procedures and editing existing procedures.
  • MUST be able to use basic hand tools such as gaging, drills, taps, grinders and/or sanders to repair and/or clean parts and/or sub-assemblies.
  • Utilize company portal for time recording and policy acknowledgements.

Knowledge, skills, abilities

Hard skills


  • Proficiency in English
  • Excellent written and verbal communications skills
  • Ability to Coordinate, prioritize and multitask
  • Demonstrated flexibility within a fast-paced, challenging environment
  • Ability to take initiative and recognize needs
  • Ability to handle highly sensitive and confidential material
  • Ability lift /move 50 pounds
  • Must have reliable transportation


Values & attitudes


Global team spirit

  • Team player
  • Caring for people
  • Open-minded

Excellence

  • Reactive
  • Resilient to pressure
  • Rigorous

Customer focus

  • Client oriented
  • Reliable & trustworthy
  • Flexible

Initiative

  • Autonomous
  • Innovative
  • Daring

Work experience

Overall recommendations



  • Previous experience in a Supervisory role is required.
  • Previous experience with hiring, training, employee management, etc. is preferred.
  • Basic knowledge of materials and production processes.
  • Basic knowledge of quality control methods.


Education background

Overall recommendations



  • High school diploma or equivalent.
  • Technical Degree or equivalent and relevant quality experience in a manufacturing environment.



About TRIGO Global Quality Solutions

Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training.

The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries.

TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.

TRIGO Global Quality Solutions appreciates receiving all expression of interest; however, only those candidates invited for an interview will be contacted.




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