Urgent Care Rep- Countryside Safety Harbor Job at BayCare

BayCare Safety Harbor, FL

Description:


At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network currently consists of 15 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and 5,240 physicians. Our team members focus on tomorrow by achieving personal and professional success today. That's why you'll thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high-touch in ways that are advancing superior health care throughout the communities we serve.

Job Duties & Responsibilities of The Urgent Care Representative:

  • Responsible for supporting the urgent care operation by obtaining accurate patient and client information
  • Completing accurate and timely registrations
  • Collecting and posting charges and payments
  • Working in multiple systems simultaneously
  • Answering patient and client questions
  • Distributing information to patients and clients including medical record
  • Performing other duties as assigned.

Required specific skills also includes:

  • Position may require travel to other sites depending on patient volume and clinic needs;
  • Ability to work extended hours including evenings and weekends.
  • The Work Schedule for this position is a twelve (12) hour shift 8:00 AM to 8:00 PM (or until last patient leaves) Monday through Friday, and 9:00 AM to 6:00 PM (or until the last patient leaves) on Saturday and Sunday with a Two Days On, then Two Days off Rotation. This will include every other weekend.

BayCare offers a competitive total reward package including:

  • Benefits (Health, Dental, Vision)
  • Paid time off
  • Tuition reimbursement
  • 401k match and additional yearly contribution
  • Yearly performance appraisals and team award bonus
  • Community discounts and more
  • AND the chance to be part of an amazing team and a great place to work

Qualifications:

Certifications and Licensures
None Required


Education
Required
High School or Equivalent


Experience
Required
6 months
Customer Service

Or
6 months
Urgent Care

Or
6 months
Medical Office


Specific Skills
Required
Customer service skills

Required
Written and verbal communication skills

Required
Interpersonal skills

Required
Work independently

Required
Work with a team

Required
Critical thinking skills

Required
Organizational skills

Required
Administrative and clerical skills

Required
Computer skills appropriate to position

Required
Medical terminology use and understanding



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