VA Switchboard Operator Job at Liberty Resources
About Us:
Liberty Resources, headquartered in Syracuse, NY, is one of CNY's most diversified and trusted human service agencies. Aurora of CNY, an affiliate of Liberty Resources, is seeking Part Time Switchboard Operators, Sighted and Blind, to work in the Syracuse VA Medical Center providing weekend coverage. The vital mission of Aurora of CNY is to promote independence, opportunity and full-access for individuals of all ages with vision or hearing loss.
Our employees have passion around the services they provide and our corporate values of excellence and staff support. We pride ourselves on high quality, integrated, community-based services that meet the evolving needs of our communities. We’re committed to building a diverse workforce that values contributions of all team members and work to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to provision of positive health outcomes.
Position Summary:
The Switchboard Operator will be familiar with the operations of a computer switchboard console and achieve a smooth operation of the Switchboard Unit in an orderly and effective manner while answering and connecting incoming telephone calls to appropriate office/extensions with minimal delay.
Job Responsibilities:
1. Communicate effectively with the customers and staff of the VA Medical Center.
2. Possess a thorough knowledge of policies and procedures related to the processing of toll
calls and keep appropriate records for verification of telephone bills.
3. Assist staff in the processing of work-related long distance calls, FTS calls and toll free calls by providing verbal instruction on the use of the telephone system features/capabilities.
4. Maintain a locator file for employees. Regular changes are made to this file reflecting the rotating physicians and/or Medical Center staffing changes.
5. Handle emergency situations (i.e. fire, Code “A”, disaster-related emergencies) according to established policies and procedures.
Qualifications:
Aurora of CNY cares about your safety. We are following all CDC guidelines to ensure safety for clients, families and employees.
Welcome to Wholehearted Health!
Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Liberty Resources, headquartered in Syracuse, NY, is one of CNY's most diversified and trusted human service agencies. Aurora of CNY, an affiliate of Liberty Resources, is seeking Part Time Switchboard Operators, Sighted and Blind, to work in the Syracuse VA Medical Center providing weekend coverage. The vital mission of Aurora of CNY is to promote independence, opportunity and full-access for individuals of all ages with vision or hearing loss.
Our employees have passion around the services they provide and our corporate values of excellence and staff support. We pride ourselves on high quality, integrated, community-based services that meet the evolving needs of our communities. We’re committed to building a diverse workforce that values contributions of all team members and work to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to provision of positive health outcomes.
Position Summary:
The Switchboard Operator will be familiar with the operations of a computer switchboard console and achieve a smooth operation of the Switchboard Unit in an orderly and effective manner while answering and connecting incoming telephone calls to appropriate office/extensions with minimal delay.
Job Responsibilities:
1. Communicate effectively with the customers and staff of the VA Medical Center.
2. Possess a thorough knowledge of policies and procedures related to the processing of toll
calls and keep appropriate records for verification of telephone bills.
3. Assist staff in the processing of work-related long distance calls, FTS calls and toll free calls by providing verbal instruction on the use of the telephone system features/capabilities.
4. Maintain a locator file for employees. Regular changes are made to this file reflecting the rotating physicians and/or Medical Center staffing changes.
5. Handle emergency situations (i.e. fire, Code “A”, disaster-related emergencies) according to established policies and procedures.
Qualifications:
- High School Diploma required.
- Previous switchboard operations experience preferred.
- Weekend availability: Saturday and Sunday days, or Friday, Saturday, Sunday evenings.
- Excellent communication and customer service skills needed.
- Basic knowledge of Medical Center Computer System preferred.
- Ability to maintain a calm and effective manner during emergency situations is required.
Aurora of CNY cares about your safety. We are following all CDC guidelines to ensure safety for clients, families and employees.
Welcome to Wholehearted Health!
Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.