Vehicle Upgrade Specialist Job at Ciocca Dealerships
***WORK FOR THE LARGEST PRIVATELY HELD AUTOMOTIVE DEALER GROUP IN THE TRI-STATE AREA!***
Ciocca Dealerships is seeking a Vehicle Exchange/Upgrade Specialist to join our growing team! The Vehicle Exchange/Upgrade department is responsible for driving sales through the service department by presenting opportunities and information to customers about their next car purchase.
Why choose Ciocca Dealerships?
- Salary based pay plan
- Proven career path, promotional opportunities
- World class training
- 40 locations, 25 brands and 9 collision centers throughout PA/NJ (& growing!)
- Thousands of new/used car inventory, cross brand selling
- Service & parts discounts
- Shortened sales hours, work/life balance, 40 hours per week
- Volunteer and community service opportunities
- 401(k) Retirement Plan (with employer match)
- Employee Referral Bonus Program
- Paid Holidays & Paid Time Off
- Employee Assistance Program
- Medical, Dental, Vision, FSA, HSA plans
- Disability, Life, Accident, Critical Insurance
Responsibilities include but are not limited to:
- Ensure the customers feel welcome and comfortable when arriving at the dealership
- Drive sales goals through the service department by engaging with customers about upgrading their car
- Establish a close relationship with the sales force to provide a consistent upgrade process
- Establish a high level of customer satisfaction
- Maintain knowledge of current and incoming inventory
Qualifications include but are not limited to:
- Previous experience in sales, customer service, or other related fields welcomed, but not necessary
- Strong negotiation skills, sales motivated
- Deadline and detail-oriented
- Ability to build rapport with clients
- Personable, outgoing, and friendly attitude
With 40+ dealerships and growing, there are many opportunities for advancement.
Ciocca Dealerships is an Equal Opportunity Employer. Employment is contingent upon completion of a background check and a negative pre-employment drug screen.
CIOC245
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