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Raytheon Technologies Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises four industry-leading businesses – Collins Aerospace, Pratt & Whitney, Raytheon Intelligence & Space and Raytheon Missiles & Defense. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.

To realize our full potential, Raytheon Technologies is committed to creating a company where all employees are respected, valued and supported in the pursuit of their goals. We know companies that embrace diversity in all its forms not only deliver stronger business results, but also become a force for good, fueling stronger business performance and greater opportunity for employees, partners, investors and communities to succeed.

The following position is to join our Corporate or Research Center Team:

The Program & Synergy Management office within the Strategy and Transformation team is looking for a passionate candidate to integrate all aspects of the vendor relationships and governance supporting Enterprise Real Estate Services and the PMO transformation initiatives through collaborating and partnering with vendors, ES leaders, and functional service owners. A key component of the role is ensuring the ongoing oversight and management of the sourced relationships. The position monitors and mitigates operational risks associated with contract management and vendor oversight.

Key Responsibilities include:

Vendor Performance Measurement

• Develops and maintains program and process by which vendor performance is measured and evaluated

• Works with Vendors and functional leads to develop annual goals and performance metrics, including annual financial business plan / budgets and revised Key Performance Indicators (KPIs)

• Monitors and documents that vendors provide services per the term of the agreement through appropriate controls and audits (to prevent ‘scope creep’)

• Conducts periodic vendor reviews/evaluations that consider project-level performance as well as the holistic vendor relationship; manages supplier scorecards, contract compliance and service obligations

• Reports back PMO and leadership on Vendor performance and compliance

• Acts as the escalation point for issues relating to Service Provider performance or deviations from original estimates, taking action to remedy the issues and managing through to resolution

• Provides ongoing due diligence of the vendor(s)

Channel Management

• Supports and assists functional leads and procurement in the sourcing process, including: a sourcing prioritization list (of critical vendor requirements), definition of SLAs, selection process, key contract terms definition, etc.

• Accountable for establishing a robust supplier engagement plans and governance structure to ensure quality

• Keeps abreast of industry service delivery trends and strategic sourcing leading practices and provides guidance to functional leads

• Responsible for developing annual strategic sourcing plan in collaboration with functional leads, as well as carrying out the developed strategy

Relationship Management

• Reviews Audits reports and Risk Assessments and works with Vendor to close gaps and issues

• Collaborates with team to identify and/or review any proposed revisions to scope or method of performance

• Manages to contracts and amendments in compliance with RTX guideline, consults and informs relevant parties as needed (legal, procurement, risk management, etc.)

• Provides support and guidance to functional leads with any vendor / contract related issues

• Manages conflict resolution and escalations as needed

• Provide support to functional leads during the vendor termination / exit process

Basic Qualifications:

• Bachelor’s degree in the appropriate discipline with minimum 12 years of relevant experience or an Advanced degree in the appropriate discipline with minimum 10 years of relevant experience

• Demonstrated ability to work with a cross-functional team in a matrix environment.

• Demonstrated ability to influence others and present to Leadership.

• Ability to quickly develop an in-depth understanding of the customers and organization.

• Proficient with MS Office tool, inclusive of Word, Excel and Project.

• Strong financial acumen

• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract

Preferred Qualifications:

• Performance based contract management

• Developing relationships with service providers

• Corporate Real Estate services, processes and service delivery structures preferred

• Understanding of vendor management fundamentals, contract management leadership and excellence

• Understanding of Corporate Real Estate Services lifecycles and best practices

Locations Available: Farmington, CT; Waltham, MA; or Richardson, TX

Relocation assistance not available.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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