Vice President, Account Management Job at Thompson Habib Denison

Thompson Habib Denison Lincoln, MA 01773

Thompson Habib Denison (THD) is a social impact agency committed to doing good by driving donors, dollars, engagement, and brand loyalty for leading non-profit organizations. Leveraging core competencies in strategy, analytics, and marketing, THD develops insight-driven multichannel campaigns and experiences to create impact for meaningful causes that serve our communities, our nation, and our world. The company is headquartered in Lincoln, Massachusetts, with clients across the U.S. and Canada.
We value diversity — in backgrounds and in experiences. Helping nonprofit organizations achieve their missions is critical work, and we need people from all backgrounds and experiences to help fuel our client’s growth. Diversity in experience, background and thoughts are the wellspring of new ideas and innovation.
The THD team is empathetic, caring, and supportive. We take pride in living our values, in developing an inclusive and supportive culture, and are seeking new people that are not only strong in their own aptitudes, but also care deeply about supporting each other's growth and the broader communities in which we live.
THD offers the right candidate a supportive work environment, the chance to partner with nonprofits, a premier benefits package, and opportunities for career growth.
The VP, Account Management management develops strategic plans designed to achieve client’s financial objectives across multiple key account relationships. Provides ongoing analysis and assessment of client programs and is responsible for expanding existing business and obtaining new business. The VP, AM will also manage staff of Senior Account Directors, responsible for the delivery of client programs.

Responsibilities:
Lead client relationships at the highest levels ensuring effective achievement of client marketing and fundraising objectives
Identify, develop, and deliver account strategy (initiatives that move program to the next level)
Provide direction and feedback to account staff responsible for the day-to-day delivery of client programs; oversees campaign process to ensure all client deliverables are executed on time and on budget
Proactively identify clients’ opportunities and challenges; direct analyses and develop programs accordingly
Upgrade existing business and/or assist in obtaining new business
Develop annual budgets and strategic plans for client programs; provide updates and adjustments on a regular basis
Provide effective management, development and mentorship of individuals and teams
Ensure effective communication and collaboration with the client and across the agency
Ensure both THD and the client meet financial targets and objectives
Identify upgrade opportunities; participate in sales process.
Provide direction and final approval on campaign strategy and present the recommendations to the client.
Evaluate/Identify when creative strategy should be modified to better meet client requirements.
Consult on database and data management issues including troubleshooting and reporting/tool development.
Participate in and/or direct budget development process, and re-projecting budgets.
Identify campaign or financial issues that require further analysis; provide direction for analysis.
Performs other duties as required.

Required Skills/Abilities:
Outstanding marketing and analytic abilities required.
Outstanding relationship building and communication skills required.
Proven experience managing multiple relationships, programs and support staff at various skill levels.
Must be proficient in Microsoft Office Suite.

Education and Experience:
Bachelor’s degree required with 10+ years’ experience and in-depth knowledge of Direct Response Fundraising within the non-profit arena, or B2B marketing in an agency or a large, national non-profit organization.

We are an Equal Opportunity Employer and our employees have different strengths, experiences and backgrounds, who share a passion for creating social impact. We honor Diversity of race and gender identity age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.


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