The Service Technician is a field-based, hands-on, account service position that will provide tower cleaning, coil cleaning, chemical cleaning, and some pre-treatment. *This is a remote position.*

Responsibilities:

• Perform diagnostics on water treatment equipment: reverse osmosis systems, water softeners, and other water treatment/conditioning systems.
• Determine condition of system fluids, identify malfunctions and take corrective actions
• Provide routine preventative maintenance services; inspection, cleaning, and calibration of system components as necessary to assigned accounts
• Assist in identifying additional service needs and opportunities while developing and implementing customized solutions for our customers
• Perform assigned lab testing and sampling as required
• Communicate, record, and maintain relevant information regarding treatment operations
• Schedule service and sales calls, including daily, weekly and monthly reporting
• Accurately report service calls
• Maintain customer chemical inventory which may include lifting 5 gallon pails that weigh approximately 55-75 lbs
• Other duties as assigned

Requirements:

• Highly motivated, self-starter with the ability to build relationships
• 3-5 years of work experience in a field using mechanical principles
• Experience in the water treatment or related industry a plus
• Ability to work flexible schedule, some weekends required
• Very organized with exceptional follow-through abilities
• Ability to multi-task in an active working environment
• Valid driver’s license and acceptable motor vehicle record
• Able to pass a drug and background check per the company requirements
• High School Diploma or equivalent
• Knowledgeable in MS Office applications
• This position requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting.
• Work is conducted both indoors and out with varying environmental conditions

• Must be able perform physical work in a HVAC, cooling towers, or boiler equipment environment requiring exposure to chemicals, noise, hot & cold temperatures and inclement weather
• MUST be in good physical ability – the job requires frequent walking to and from worksite.
• Valid driver’s license and acceptable motor vehicle record (DMV record will be checked)
• Ability to work flexible schedule, some weekends required depending on the servicing of accounts

• Required work activities include but are not limited to, climbing and descending stairs and ladders (from 10-30’ in height), sometimes while carrying drums of chemicals weighing up to 75 pounds while maintaining a 3-point ladder contact (per OSHA rules). As of the date of this job description, the available ladders have a weight limit of 375 pounds
• Be able to wear protective gear for the face, ears, and gloves

• 35% travel required

*Equal Opportunity Employer*

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Field service: 1 year (Preferred)
• Maintenance: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: Multiple Locations

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