About Working at Commerce

Wouldn’t it be great to build your career at a bank that’s known for helping people with their financial challenges? That’s exactly what you’d be doing when you join the team at Commerce Bank. We’re looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You’d be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.

No wonder we’ve been an industry leader for over 155 years and have developed a reputation as a great place to work in the financial services world. If you’d like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We’re always looking for the best and brightest.

About This Job

As a Wealth Management Assistant, you'll provided a high level of support to a team of Family Office Relationship Managers within Commerce Trust Company with all aspects of account administration, client communications and coordination with internal and external business partners for various types of fiduciary, agency and custody accounts.

Essential Functions

• Provide a superior level of service to high net worth clientele and their business partners

• Access and update information on trust accounting platform

• Input and maintain customer information in client relationship management system

• Initiate significant cash processing for Family Office relationships

• Maintain various spreadsheets for compliance purposes

• Address customer inquiries received via phone, email, or in person

• Review/retrieval of tax forms from the Trust Share Site

• Prepare documents necessary to facilitate the transfer and receipt of assets.

• Assist in preparation of documentation necessary to establish various account types as well as track account funding

• Assist in coordinating account termination process (i.e., circulate termination notices, value assets, prepare distribution schedule, coordinate transfer of assets, etc.)

• Assist with resolution of operational issues with our internal and external business partners (Middle Office, Fee Unit, etc.)

• Prepare documents to be filed in the administrative, investment and vault files

• Coordinate courier and FedEx mailings

• Prepare various administrative forms, presentations, reports, memorandums, letters and spreadsheets as requested

• Perform other duties as assigned

Work Schedule

• Monday - Friday, 8:00am-5:00pm – Clayton Location

Knowledge, Skills & Abilities Required

• Ability to interact effectively with all levels of staff and clientele

• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills

• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

• Basic level proficiency with Microsoft Word, Excel, Teams and Outlook

Education & Experience

• High School Diploma or equivalent combination of education and experience required, Associate’s degree preferred

• 4+ years related experience in an office environment required

• Previous experience in a financial or professional environment preferred

• Experience with FIS preferred

#LI-TRUST

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