Illinois Bone & Joint Institute, LLC, is one of the largest independent physician-owned orthopaedic practices in the U.S. More than 100 board-certified and fellowship-trained physicians and surgeons treat children and adults, with expertise in every orthopaedic specialty. IBJI has more than 20 locations through Chicago and the suburbs. IBJI is currently seeing an experienced, compassionate and organized individual who thrives in a fast paced environment.

If you are looking to be a part of a growing, dynamic medical practice, with collaboration between physicians and staff, working in a high energy environment, then we are looking for you!

Job Duties:

• Scheduling appointments for W/C patients, obtaining approval (verifying benefits and coverage) from the employer/insurance company and document information in Epic.
• Responsible for sending office notes, work status reports, therapy/radiology orders, operative reports and procedure reports to all W/C designated parties.
• Assist patients with obtaining necessary forms for claim approval for treatment, surgery and tests for the work related injury.
• Providing prompt communication to nurse case managers, employers and insurance adjusters.
• Work with teammates to ensure best possible patient care and experience.
• Documenting all communication in patient electronic records.
• Identifying and correcting patient account and insurance errors to ensure responsible party is appropriately billed.
• Completing other comparable duties and assignments as directed by the Workers Compensation/Legal Manager

Job Requirements:

• High School graduate or equivalent; Associates degree preferred
• At least 2 years administrative experience
• Able to multi-task and work in a fast paced environment
• Knowledge of medical terminology
• Previous experience with W/C insurance and billing procedures
• Able to function as a team leader
• Communicate effectively verbally and in writing to document/record information
• Strong interpersonal skills, able to work well and communicate professionally with physicians, patients and staff in all levels of the organization
• Able to develop constructive and cooperative working relationships with others and maintain them over time
• Capable of prioritizing and organizing information to achieve a smooth flow of tasks
• Must be available to work a flexible schedule to meet the demands of a changing scheduling environment and accommodate the needs of the practice
• Knowledge of Epic a plus

Job Type: Full-time

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: One location

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