Job Description

Established in 1932, McLarens is a premier independent global insurance services provider with a widespread global presence. Specialising in complex, commercial, and niche markets, the company offers comprehensive loss adjusting, claims, and risk management services, along with forensic technical services, auditing, and pre-risk surveying. McLarens' extensive global network allows for consistent service delivery to clients globally, while also providing localized expertise and responsive support. Our seasoned adjusters boast an average of over 20 years of experience, catering to various industries with expertise in Property, Casualty, Crisis Management, Natural Resources, Construction & Engineering, Agriculture, Aviation, Forensic Accounting, Investigation, Marine, FAJ & Specie, Global TPA Services, and Environmental consulting services.

The professionals at McLarens live by a set of shared values that guide their actions and behaviors:

EXCELLENCE – We aim for nothing less than the highest standards in everything we do.

TEAMWORK – We work best when we work together with clients, colleagues, and suppliers alike.

RESPECT – We are trusted to keep our promises, act with integrity, and treat people the right way.

KNOWLEDGE – We know our market better than anyone, but still, we never stop developing.

THOUGHT LEADERSHIP – We use inspired thinking and pioneering solutions to stay ahead in an ever-changing market.

ACCOUNTABILITY – We move with urgency to deliver on our commitments and drive for results, even amid ambiguity.

Purpose

This is an exciting opportunity for a talented qualified technician or engineer with a maintenance, technical services and or management background, ideally with fixed or rotary wing aircraft experience from general aviation, business jets, to major airlines seeking to enhance their career by joining the field of Aviation Claims Adjusting.

Reporting to the Regional Director of the Americas and the Branch Manager, the Aviation Surveyor will be responsible for Aviation Hull and Liability claims which involves interacting with aircraft operators, repair organizations, international Insurers, Reinsurers, Brokers and Law firms. The position involves a wide variety of project management assignments and diverse field work ranging from aircraft recovery to the handling of major accidents and liaison with authorities, manufacturers and accident investigators. Customer support is key and looking after our clients’ interests is our primary concern.

The Aviation Surveyor will assess not only the cause of a loss but also the repair methods and costs and supervise the salvage sales when required. Issuing accident reporting to Insurers and other desktop activities, will be carried out in accordance with company procedures and with full use of the McLarens One claims management system.

The recruit will benefit from on-job training and receive support from his peers and manager to develop the skills necessary for this interesting and challenging role enabling him to join a dynamic surveyor network of 80 aviation experts.

Key Accountabilities

Operations

• Performing loss survey work, technical appraisals and reporting on behalf of insurers and interested parties, undertaking consultancy tasks as required
• Effectively managing project files and work in progress with timely responses to instructions and enquiries
• Close liaison with clients and colleagues regarding claims handling
• Ensuring activities meet and integrate with organisational requirements for quality management, health and safety, legal stipulations, environmental policies and general duty of care

Business Development

• Developing awareness of market and competitor activities and provide relevant reports and information
• Identifying and contributing to new business development opportunities
• Forging stronger partnerships with key accounts to maximise revenue opportunities and account retention
• Carrying out PR activities for McLarens Aviation

Experience and Qualifications

Essential:

• Licensed Aircraft Maintenance Technician
• Practical experience in the areas of aircraft repair and maintenance on a variety of aircraft

• Fluency in English

• The ability to prepare concise and accurate assessments and comprehensive, well-structured reports for technical and non-technical readers
• Analytical, reasoned and methodical approach
• Team player with strong current technical knowledge
• Effective communication and interpersonal skills to enable development of working relationships with clients and colleagues
• Ability to work independently and to deal effectively with multiple priorities and conflicting demands
• Computer literacy with a practical understanding of MS Word, Excel and PowerPoint

Desirable:

• Additional language skills would be advantageous

Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.

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